My account was wrongly suspended when I went through video verification by Persona. I am the same person with same passport still due to some unknown issue verification was not successful. Already got successfully verified two weeks back.

Have provided all documents and talked to account specialist but of no use. Really concerned about how helpless sellers are on this platform. All our inventory is in FC transfer and account got suspended for no reason, we will be suffering a lot due to some system issue or negligence by concerned person.

Can anyone from Amazon help here?

When using essential oils, do you use a dropper? How many droppers do you usually use?

Hello,

I have submitted all the required documents for my Amazon Seller Central account verification. However, my seller account is still not activated. Could you please assist me in resolving this issue as soon as possible?

Thank you for your prompt attention to this matter.

Best regards,

I submitted the required documents, repeatedly and get the same response every time below without any indication of the specific reason that I can rectify.

There is no way to actually speak to an Amazon representative or chat so I'm left in limbo. I believe I've been deactivated in error but can't get it resolve because I just keep getting the same bot response!

Dear HomeMed Supply, LLC,

We received your submission but do not have enough information for the ASINs listed at the bottom of this message to reactivate your account.

Why did this happen?

We cannot accept this invoice because we are unable verify the transaction with the supplier. Please note that documents must be authentic and unaltered in order to be verified.

It does not cover your sales quantity or volume for the items listed below.

The document provided is not legible. You must provide an invoice that is legible and ensure that no information other than pricing is redacted.

Has your account been deactivated in error?

If you believe the complaints about the authenticity of your items are unjustified or received in error, you can explain how you identified this issue by following the instructions on the Account Health page in Seller Central and we will investigate your concern:

https://sellercentral.amazon.com/performance/dashboard?ref=ah_em_ap

What happens if I do not send the required information?

If we do not receive an explanation, or we confirm your account has violated the Anti-Counterfeiting policy, your account will remain deactivated.

We’re here to help.

If you have questions about these policies or the information above, please contact us:

https://sellercentral.amazon.com/cu/contact-us

Amazon.com

Sincerely,

Seller Performance Team

Amazon.com

I setup my Seller Central Account in December 2023 and everything was going well and in July 2024, I met with an accident and was unable to check my email and try to logged in and now my account shows inactive not sure what was the reason. I am unable to do anything in my account and to my surprise neither help, nor there is any customer service phone number tried googling for 30 minutes and finally saw this forum….

I hope someone responds and reaches out to me or lets me know how to contact Amazon Seller Central…

I never expected this from Amazon which is eCommerce Giant!

I need some help please to reactivate my account, they don't give me any access even to reupload my documents. Someone help me please!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The buyer requested a refund because the received product was not as shown in the image. But they did not send any photo of it as I asked. What should I do now?

I'm pretty sure my competitors are clicking my ads because no matter how high I place my daily range, right now it's at $50 daily, my ads run out really early in the morning and no matter how much I raise it's out of budget within a few hours. Makes running the ads not worth it and way too expensive. The sales are minimum as well. Are their others who running into this issue?

Hello,

My inventory has been in 'Delivered' status at the Amazon warehouse since September 4, 2024, Not sure why it hasn’t moved to 'Checked-in' in the last 10 days. I’m wondering if there’s a processing delay, or could this be because my account is set to vacation mode while I finalize product images? Any insights would be appreciated. Thanks