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New Seller Community

528K members
2.7K discussions
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New Seller Community

528K members
2.7K discussions
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Seller_jzffajTmiSMgV∙in New Seller Community group
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Seller_topAjl0phRFW1∙in New Seller Community group
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Seller_3zfVHpofbW2kO∙in New Seller Community group
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Seller_RsQmeXDXVttHZ∙in New Seller Community group
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Seller_jYta5EHVIEk3q∙in New Seller Community group
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Seller_fFXjqdACk1Fpb∙in New Seller Community group
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Seller_kfRytn0vE3cRN∙in New Seller Community group
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Seller_Dk6CseHUOH7c0∙in New Seller Community group
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Seller_asXyI6yX0MQp5∙in New Seller Community group
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Seller_FVYr0uuXkC8yP∙in New Seller Community group
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Seller_jzffajTmiSMgV∙in New Seller Community group
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parent ASIN
by Seller_jzffajTmiSMgV

Hello,

I am a new seller on Amazon. While listing my products, I created separate listings for each of them. However, I would like to combine them under a single parent ASIN. Could you please guide me on how to do this?

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Seller_topAjl0phRFW1∙in New Seller Community group
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Need Help with Single-SKU Pallet Shipment via Amazon Global Logistics
by Seller_topAjl0phRFW1

Hi everyone,

I’m encountering an issue while trying to book a shipment through Amazon Global Logistics (AGL). I’m shipping 2 pallets, each containing 250 units of a single SKU. However, I keep getting the following error:

"Single-SKU pallet templates are not currently enabled for Amazon Global Logistics. To proceed, please choose a non-pallet packing template or remove this SKU before booking with Amazon Global Logistics."

I’ve reviewed my shipment setup, but single-SKU pallets seem to be blocked for this SKU.

Does anyone know why single-SKU pallets might be restricted for AGL? Is there a workaround to enable this ?

Or maybe I need to change my packing configuration?

Any insights or advice would be greatly appreciated! Thank you in advance for your help.

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Seller_3zfVHpofbW2kO∙in New Seller Community group
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Brand Registry Help
by Seller_3zfVHpofbW2kO

I recently applied for Brand Registry, but I never received an email confirmation. When I go into brand applications it says I don't have any pending, and when I go to reapply it won't let me.

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Seller_RsQmeXDXVttHZ∙in New Seller Community group
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Restriction on listings while adding product
by Seller_RsQmeXDXVttHZ

Hello,

I’ve followed the Amazon Seller step by step guide to list a product. The product I’m trying to list, all “available” pre existing listings have a red label on left top corner with “restricted”.

I’ve picked the accurate listing, I also have requested approval and it gives me an error. I’m unable to list several things due to this reason.

Has anyone encountered this issue and been able to list your products?

Thank you in advance for any pointers or feedback!

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Seller_jYta5EHVIEk3q∙in New Seller Community group
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Very quite for my "Black Friday" sales...... anyone else?
by Seller_jYta5EHVIEk3q

I had the highest sales since I started with Amazon this year on last Thursday/Friday, but it's been quite since then.

I was hoping I could get a huge raise yesteday and today, for the start of Black Friday Deals

But I feel like this is worse ever....literally 1 sale today.

This is my first year with Amazon Black Friday, and I don't know if I need to optimize my listing to keep my sales going...

Ads are going out very quick, but 0 sales from Ads.

Anyone else experiencing this?

I hope I'm not alone, but I hope I'm alone at the same time...

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Seller_fFXjqdACk1Fpb∙in New Seller Community group
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Why 1d serial number is not accepted when applying to sell a certain ASIN. Like Google Nest etc
by Seller_fFXjqdACk1Fpb

need help here. I am applying to sell some google nest products , it requires me to enter a transperancy code, or serial number . Whenever I enter the serial number from the box . It says invalid. I took the picture of the SN and submitted that also. But no result.

Can someone guide me through.

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Seller_kfRytn0vE3cRN∙in New Seller Community group
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Would Amazon consider giving free campaigns to new companies as a new year's gift?
by Seller_kfRytn0vE3cRN

This is just a suggestion...

I'm a new company on Amazon. I had to turn off adverts because I paid more for adverts than sales.

I spent so much to get the product to Amazon warehouses that I can't afford it anymore.

It would be great if Amazon would advertise for 1 month free of charge to encourage me.

Please think about it.

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Seller_Dk6CseHUOH7c0∙in New Seller Community group
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Disqualified From New Seller Incentives
by Seller_Dk6CseHUOH7c0
Amazon replied

I recently enrolled in Brand Registry and listed my first ASIN on Amazon Canada as that's my home country. I was under the impression the new seller incentives applied to Canada as well but later found out they don't. I then decided to add my ASIN to USA marketplace as it hasn't even been two months since I listed on Canada. Now I'm being told I don't qualify for the new seller incentives for the USA marketplace because I originally listed on the Canada marketplace, even though it's only been a few weeks. I feel like this is quite unfair, especially since I was told by an agent over the phone that I did qualify for the incentives when I first enrolled my brand and was selling in Canada only. It's a big loss over what appears to be a minor error and a misunderstanding of the policy by an Amazon rep. I also found out the Vine reviews I paid for won't be transferred over to the US listing and I can't use the Vine program again for this ASIN in the US, which I find odd and also unfair.

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Seller_asXyI6yX0MQp5∙in New Seller Community group
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What does the Reserve total mean under the Inventory section?
by Seller_asXyI6yX0MQp5
Amazon replied

I shipped in my first inventory and it has been received. But when I look in manage inventory it has a reserve total higher than the number of units I shipped in. Why is the reserve total listed under the inventory tab higher than the total # of units I sent in?

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Seller_FVYr0uuXkC8yP∙in New Seller Community group
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How to remove inventory. Please help
by Seller_FVYr0uuXkC8yP
Amazon replied

hey, my account is deactivated and I want to remove my inventory from my USA account but I’m not able to remove it. Can anyone know how to remove it ??

Please help I need to close my account and they are charging me subscription fees every month and I need to get rid of this.

Please help

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About

About New Seller Community

Welcome to the New Seller Community, we're excited you're here!

As a new seller and member of the community, you'll have the ability to ask questions, get advice from peers, and learn from educational posts highlighting best practices and programs available to help you sell in Amazon's store during your first 18 months. We hope you'll become an active member by posting, commenting, and sharing your experience with other new sellers. Once a seller reaches 18 months of being part of the New Seller Community, they will be automatically removed from the group and will be provided an in-forum notification once removed.

Just getting started? We recommend visiting these threads to acquaint yourself with the New Seller Community.
Welcome to the New Seller Community

Frequently Asked Questions

  1. Who is eligible for membership in the New Seller Community and how can I join?
    Only sellers registered to sell in Amazon's store for less than 18 months are eligible to participate in the New Seller group. You will be automatically added to this group based on your eligibility. You will receive a notification before you are removed from the group.
  2. I'm new to selling in Amazon's store. Why don't I have access to this group?
    We're adding new sellers to the group every few days, so there might be a short delay between the time you're approved and when you can post. If you don't yet have access, please check back in a couple of days. In the meantime, we encourage you to visit other threads in Seller Forums to ask a question or take part in a discussion.
  3. Who can contribute and post in the New Seller Community?
    All Seller Forums members can read New Seller group threads but only group members can post or interact in the New Seller group.
  4. Can I still post and engage in the larger Amazon seller forum after I leave the New Seller Community?
    Absolutely! The purpose of this change is not to remove you from the broader seller community. After your 18-month tenure is up and you transition out of the New Seller group, you'll still be able to participate fully in the general Amazon seller forums just like all of thousands of other sellers who are not a part of a group today.
  5. What is the reasoning behind this 18-month tenure?
    The New Seller Community group was created to provide specialized support and resources for individuals who are new to selling with Amazon. After 18 months, we've found that most sellers have developed a solid foundation and are ready to engage beyond just the "new seller" designation and even have the ability to share their experiences and guidance with others. Transitioning members out of the New Seller group at that 18-month mark allows us to keep the community focused on supporting those who are truly in the earliest stages of their Amazon selling journey. It ensures the group remains useful and welcoming for new sellers coming in. Of course, just because you leave the New Seller group doesn't mean you lose access to the wealth of information and community support available to all Amazon sellers.
  6. How do I opt-out of the New Seller Community?
    If you decide you don't want to be a member of the New Seller group, you may opt-out here at any time. Please note that removal can take up to 7 business days.