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New Seller Community

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New Seller Community

579K members
3.2K discussions
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Seller_4GjtS9k0cnHHvin New Seller Community group
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Seller_4GjtS9k0cnHHvin New Seller Community group
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Welcome to week 2 of the four week curriculum geared towards new sellers on Amazon.

For Week 2 workbook, you'll learn different aspects of creating and troubleshooting listings including:

Creating a Listing

  • Understand the different parts of a listing and what makes a good listing
  • Steps to create a listing
  • Check if your product is compliant to be listed, and how to improve your listing

Resolve listing issues

  • Common reasons for listing suppressions
  • Know how to create an effective plan of action to reinstate a removed or suppressed listing
  • Identify the actions required when faced with an error code

Master these tools and services

  • Compliance reference tool
  • Listing quality dashboard

⬇️ Download your Week 2 Workbook here.

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Seller_GwptDYC18iGOqin New Seller Community group
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Altered your shipping rate during checkout.
by Seller_GwptDYC18iGOq

I have no idea how this situation happens. Been selling the same item for 3 yrs never once had this issue. Can anyone explain this in further detail. I have 1st class template and typically use usps and the rates are steady. Once a customer pays for the item, how can I change any pricing afterwards. The only people that can change the price is Amazon and USPS, not me.

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Seller_jPLcuRcjk1OsRin New Seller Community group
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Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

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Seller_ylbJPkPa956vQin New Seller Community group
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I'm a new seller who trying pay the monthy fee to amazon I'm using costco Citi credit card and for some reason my payment is being denied. What should do?

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Seller_16wVem9QDMmhHin New Seller Community group
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Orders from Amazon not showing on Auto DS
by Seller_16wVem9QDMmhH

My orders from Amazon is not showing on Auto DS, my orders are running late due to this issue. Did anyone had the same problem?

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Seller_zEyWCcXFTZF4Bin New Seller Community group
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Edit Listing
by Seller_zEyWCcXFTZF4B

Unable to edit the product details under my listing. On backend, it shows the correct info in the edit section, but it never goes live to the listing.

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Seller_3zimb4cqY2Gymin New Seller Community group
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i have an issue with the delivery of my order for fba ! it been already couple month waiting for my status to be changed from delivered to check in ! plese provide some information what i have to do ! thats been long way to open the acount and now longer wai for the shipment to be check in

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Seller_jbQHmKkGYP92pin New Seller Community group
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bundling products
by Seller_jbQHmKkGYP92p
Amazon replied

Situation: I have 5 different products (stickers) that I sell individually, and then I also have a sixth product, which is a bundle of all five stickers together at a discount price. I want to enroll in FBA for all six products.

Question: Can I send just the five different stickers as inventory to the warehouse, and then the warehouse can send out one of each product when someone orders the bundle? or do I need to send six different inventories- five for each sticker, and a sixth inventory of the pre-arranged bundles?

Alternative question: Am I doing this a more convoluted way, and there is an easier way to store/sell/send bundles?

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Seller_5Tk6t5iOSLMZ1in New Seller Community group
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i drafted a few but decided not proceed with them. I would like to delete them, but didn't find a way to do so. Any suggestions would be appreciated!

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Seller_po4KRgeYbYEaOin New Seller Community group
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Struggling to ungate Jockey brand.
by Seller_po4KRgeYbYEaO
Amazon replied

I'm a fairy new seller on Amazon as this is my 2nd month selling on the platform. For a week now, I have been struggling with my invoice getting ungated for Jockey. Any tips or help on this topic? I had the same struggle with Hydro flask for weeks.

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Seller_ENt3aA80d5aA8in New Seller Community group
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My account suspend temporary
by Seller_ENt3aA80d5aA8
Amazon replied

i have an account long time ago..i dont know how to login because there is "suspend account temporary block" how can i login this account..thanks

Help me.please

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About

About New Seller Community

Welcome to the New Seller Community, we're excited you're here!

As a new seller and member of the community, you'll have the ability to ask questions, get advice from peers, and learn from educational posts highlighting best practices and programs available to help you sell in Amazon's store during your first 18 months. We hope you'll become an active member by posting, commenting, and sharing your experience with other new sellers. Once a seller reaches 18 months of being part of the New Seller Community, they will be automatically removed from the group and will be provided an in-forum notification once removed.

Just getting started? We recommend visiting these threads to acquaint yourself with the New Seller Community.
Welcome to the New Seller Community

Frequently Asked Questions

  1. Who is eligible for membership in the New Seller Community and how can I join?
    Only sellers registered to sell in Amazon's store for less than 18 months are eligible to participate in the New Seller group. You will be automatically added to this group based on your eligibility. You will receive a notification before you are removed from the group.
  2. I'm new to selling in Amazon's store. Why don't I have access to this group?
    We're adding new sellers to the group every few days, so there might be a short delay between the time you're approved and when you can post. If you don't yet have access, please check back in a couple of days. In the meantime, we encourage you to visit other threads in Seller Forums to ask a question or take part in a discussion.
  3. Who can contribute and post in the New Seller Community?
    All Seller Forums members can read New Seller group threads but only group members can post or interact in the New Seller group.
  4. Can I still post and engage in the larger Amazon seller forum after I leave the New Seller Community?
    Absolutely! The purpose of this change is not to remove you from the broader seller community. After your 18-month tenure is up and you transition out of the New Seller group, you'll still be able to participate fully in the general Amazon seller forums just like all of thousands of other sellers who are not a part of a group today.
  5. What is the reasoning behind this 18-month tenure?
    The New Seller Community group was created to provide specialized support and resources for individuals who are new to selling with Amazon. After 18 months, we've found that most sellers have developed a solid foundation and are ready to engage beyond just the "new seller" designation and even have the ability to share their experiences and guidance with others. Transitioning members out of the New Seller group at that 18-month mark allows us to keep the community focused on supporting those who are truly in the earliest stages of their Amazon selling journey. It ensures the group remains useful and welcoming for new sellers coming in. Of course, just because you leave the New Seller group doesn't mean you lose access to the wealth of information and community support available to all Amazon sellers.
  6. How do I opt-out of the New Seller Community?
    If you decide you don't want to be a member of the New Seller group, you may opt-out here at any time. Please note that removal can take up to 7 business days.