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New Seller Community

579K members
3.2K discussions
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Seller_jPLcuRcjk1OsR

Every 5 days you deactivate the seller account without reason, and delete the previous ticket?

Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

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1 reply
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Seller_jPLcuRcjk1OsR

Every 5 days you deactivate the seller account without reason, and delete the previous ticket?

Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

7 views
1 reply
Tags:Seller Central
00
Reply
1 reply
user profile
Seller_jPLcuRcjk1OsR

The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)

img
00
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Seller_jPLcuRcjk1OsR

Every 5 days you deactivate the seller account without reason, and delete the previous ticket?

Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

7 views
1 reply
Tags:Seller Central
00
Reply
user profile
Seller_jPLcuRcjk1OsR

Every 5 days you deactivate the seller account without reason, and delete the previous ticket?

Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

7 views
1 reply
Tags:Seller Central
00
Reply
user profile

Every 5 days you deactivate the seller account without reason, and delete the previous ticket?

by Seller_jPLcuRcjk1OsR

Dear Amazon Support Team,

My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.

Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.

I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.

Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?

I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!

Tags:Seller Central
00
7 views
1 reply
Reply
1 reply
1 reply
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Seller_jPLcuRcjk1OsR

The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)

img
00
There are no more posts to display
user profile
Seller_jPLcuRcjk1OsR

The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)

img
00
user profile
Seller_jPLcuRcjk1OsR

The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)

img
00
Reply
There are no more posts to display

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