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Pinned by community manager🩺Compliance Pulse: Tell Us About Your Manage Your Compliance Dashboard Experience
Is there a way to block a customer?
Drop in Sales – Any Insights?
SEAmod has left the (Amazon) building ... literally
SEAmod has left the (Amazon) building ... literally, and not in a "headed to that great beyond" kind if way (thankfully). Her last post on the ASF was close to when she left.
I knew it was bound to happen at some point. However, that doesn't change how I feel about things right now. I really wish it had been many years from now and under different circumstances. I know everyone won't feel the same about her absence, and that's OK. Some won't care, just because they don't really know much about her/you. Those who might take some sort of joy in this just don't matter to me.
While I know Amazon doesn't care about the loss, sadly I don't think the majority of sellers will realize how much of a loss this is to our community; how much she/you advocated for the average seller; all the behind the scenes work that went unnoticed. Well I noticed, as did many others, and I thank her/you for being the longest tenured AZ Employee Poster in the forums. Granted the last few years her/your participation has been on a lower level, yet it has still been there helping sellers.
I was in the OSFE when she/you first came in so many years ago, under DarrenK if I'm not mistaken. For a while you were even our lone Moderator, and that during a rough stretch for the ASF. Yet she/you kept it going, building on what DarrenK had started. Eventually even becoming our Global Admin covering every ASF around the globe.
I was privileged to be a part of a small'ish group, who spent a lot of time in the forums, who were able to help for a period of time with the OSFE. It allowed me to have more interactions with you than most. What I saw was a caring person who enjoyed her job and knew who to go to on our behalf when issues arose.
Your stats as a Moderator showing - https://sellercentral.amazon.com/seller-forums/profile/5d05d905-509f-30f3-933d-28713413cda2 - are not accurate ...
... and do not reflect what I know to be. Only 5K replies? Not possible. This was from 2023, which might not include posts made within certain groups.
I can't even imagine how many PM/DM conversations you had with posters.
I never got the chance to meet up with her/you. I wish I had! Hopefully though somehow in the near future we can make that happen.
People come and go here. I get that. You gave us many years and I can't thank you enough for that. In this day and time even more than a year of ASF participation is rare, so we should be thankful to have gotten so many.
Whatever life has ahead for you I hope that you enjoy it to the fullest! Don't look back!
Rob - Oneida Books (NSFE), Oneida (OSFE)
Deactivation - Tax Id Verification (In Progress) INFORM CONSUMER ACT
Account at risk of deactivation due to tax id number
Your account is at risk of deactivation
Dear @Seller_SBIjJooGeXSQ6 I think I found some evidence what could cause the actual known issue of many sellers seeing for days following threat on their dashboard despite of having completed the “Tax Verificaton” as requested.
My research shows that it concerns sellers on .com living in another country. Sellers living in USA are not affected. We follow the requested steps and complete the “Seller Central Tax Profile” and click “Save and Preview” at the bottom and then we receive a download of the W-8BEN (for Individuals). We put our “signature” in this W-8BEN and click “Submit Form”. Immediately we get a confirmation saying “The tax information is complete”.
But we notice that NOWHERE we are asked to give our national Tax ID like this was the case while previous reverifications. Also, I searched in the Account settings: nowhere a trace of our Tax ID!
During the last reverification in June 2023, we had to fill an “Inform Act Tax Questionnaire” where we had to provide our national tax ID. I understand that this actual “Seller Central Tax Profile” probably means the tax profile in the eyes of the US IRS. But somehow the IT people messed it up with sellers living in another country. If Amazon needs now our national tax ID again, they just have to request it. Although if the AI is looking for this national tax ID and there is no place to provide it: big risk of account deactivation – without fault of the seller!
Please forward these thoughts to the specific IT team. SEVERAL sellers were already deactivated because of this issue, without their fault and without hope of reinstatement! We all live now with the REAL danger that our account will be deactivated tomorrow.
Thank you very much for your intervention!
RE---Inform Act Tax Verification
FINALLY! Louis DeJoy, the worst Postmaster General EVER, is gone
Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done
I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.
Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.
CRITICAL ALERT: Risk of Deactivation Over Tax Verification Glitch ?!
Hello Amazon Seller Community,
I'm reaching out in urgent need of assistance from Amazon Moderators.
Since February 13th, my Seller Central dashboard has been displaying a worrying alert: "Your account is at risk of deactivation" due to an ongoing tax verification issue, required for compliance with the INFORM Consumers Act.
For security, I've updated the tax information (without changing anything because all information has remained the same and accurate for over 3 years). I saved and downloaded the tax interview.
Despite the "Tax Information" page confirming that my tax details have been "validated successfully" (screenshot attached), the warning of risk of deactivation persists.
Four days ago, I asked for help from Health Support, and they told me that it's an Amazon technical error and that my account is safe, active, and normal, and to wait for 24-72 business hours for the dashboard to get refreshed.
Four days have passed but the warning of risk of deactivation persists. I also opened a case with seller support - CASE ID - 17228260541.
I really don’t know what else to do. I'm very worried and feel alone in this situation.
Thank you for your time and help. Looking forward to some practical advice!
