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Seller_s3amN64nZ4y9V∙
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Manage Inventory Mondays: Viral Products?
by Seller_s3amN64nZ4y9V

Hey Amazon sellers!

Welcome back to our "Manage Inventory Monday" discussion.

This week, we're diving into a thrilling yet challenging scenario many sellers dream of – having a product suddenly go viral or experience unexpected demand. While it's exciting to see sales skyrocket, it can also bring significant inventory challenges.

By sharing our experiences with viral products or sudden demand spikes, we can learn valuable lessons about inventory management, supply chain agility, and capitalizing on unexpected opportunities.

So, let's hear your stories and insights:

  • Have you ever had a product unexpectedly go viral or experience a sudden surge in demand? What happened?
  • How did you manage your inventory during this period? Were you able to keep up with demand, or did you face out of stocks?
  • What strategies did you use to quickly ramp up production or sourcing? How did you balance the risk of overstock with the opportunity for increased sales?
  • Looking back, what lessons did you learn about inventory management from this experience? How has it changed your approach to forecasting and stock planning?

Whether you've rode the wave of viral success or are preparing for that possibility, your insights could be invaluable to fellow sellers. Let's get a lively discussion going!

Best,

Dominic

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AWD not receiving or acknowledging delivery of goods
by Seller_o10i6lergaZ89

Hello,

We need help escalating an issue with AWD. We have migrated our 3PL warehouse inventory to AWD completely over the last 6 months. Initially our experience has been positive, however over the last 3 months AWD has become very unreliable.

We have recently had a critical shipment delivered on 11/17/2024 however Amazon not acknowledged delivery nor checked in the goods.

We have a proof of delivery and evidence of goods ownership.

Any help from the Amazon Forum Team to escalate this would be greatly appreciated. We have gone out of stock of key Black Friday & Cyber Monday inventory as a result of this.

Shipment ID: STAR-TKGQ3HXHKB2P4

Amazon Case ID: 16700997401

Thank you in advance.

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Seller_nidLZh9YRAbIX∙
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WBW2 Amazon Disaster USPS
by Seller_nidLZh9YRAbIX
Amazon replied

I have the following SEVEN shipments going to WBW2 from Japan by USPS.

I just found out that the first was refused as WBW2 is not accepting delivery by USPS!!!!!

I am beyond words. It will cost me thousands of dollars in lost shipping costs and much more in lost sales if all of these shipments are returned (they also charge for return shipping).

Someone from Amazon please help and fix the problem at this center before the other shipments arrive!!!!! Amazon knew I was shipping by USPS and told me to send these to that center. That makes this Amazon's responsibility. It is beyond ridiculous that an Amazon center is not accepting USPS deliveries when Amazon is a company that is centered around receiving and shipping products!!!!!!!!!!!!!!!!

FBA1882N46S8

FBA18GT0CPC0

FBA18D9R042D

FBA189WW7VSD

FBA18CVYSXLJ

FBA18C4W5RXS

FBA18C19ZMTK

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Seller_UKfAz1VIAECNG∙
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AWD WAREHOUSE LOST MY stock
by Seller_UKfAz1VIAECNG
Amazon replied

We sent Sep 16, 2024 from Our warehouse Ship to > AWD IUSP

We never ever received Stock to AWD or FBA

I have BOL and INVOICE all requirement documents

Stock Was lost its Fact 400 UNITs

Christmas/Black Friday and No inventory

CAse ID 16702939091

@Seller_SBIjJooGeXSQ6 @Seller_pAPBCLhysbW5T @Seller_l7Jtck9jxnEA0 @Seller_hme3Wbydd1ihr

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Amazon AWD Receiving Delays - Seriously evaluating other 3PL providers
by Seller_NRHQkgKU5IA5P
Amazon replied

We are facing a critical issue with the Amazon Warehousing & Distribution (AWD) service. Our inventory was delivered on 11/13/24, but as of today, it has not been checked into the system. This delay is highly concerning, especially during the peak holiday season.

It is disappointing to experience such inefficiency with AWD. We trusted this service to streamline our supply chain, but delays like this make us reconsider its reliability. At this rate, we are regretting our decision to use AWD and are seriously evaluating the use of a 3PL provider for better control over our inventory.

This delay not only jeopardizes our sales but also impacts customer trust and overall business performance. We urge the Amazon team to escalate this matter immediately and resolve it without further delay.

Here are the relevant details for your review:

Shipment ID: STAR-RVCZAE776KGZY

Amazon Reference ID: 3P4N6VTG

@Seller_hme3Wbydd1ihr @Seller_RSwABJNHpHnEZ

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Seller_Lu3bFSNnS57zM∙
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Amazon FBA Meltable inventory policy for summer months - what about frigid cold months?
by Seller_Lu3bFSNnS57zM

Amazon publishes the temperature range for fba temperatures in their meltable policies for summer months. What are the temperature ranges for winter? If a warehouse storage can get as hot as 155 f. Then how cold can get it get during frigid days and nights?

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What Am I Doing wrong on Amazon?
by Seller_JjjclHTZ2flGZ
Amazon replied

Been selling on amazon for over 12 years. Rare to receive any sales now days. Check my account, maybe some ones on this form can help me. First time posting. Amazon has gone down hill for the worst.

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Seller_jzffajTmiSMgV∙in New Seller Community group
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parent ASIN
by Seller_jzffajTmiSMgV

Hello,

I am a new seller on Amazon. While listing my products, I created separate listings for each of them. However, I would like to combine them under a single parent ASIN. Could you please guide me on how to do this?

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Reimbursement for Shipment Lost in Warehouse
by Seller_AevRDAS2VPADY
Amazon replied

16606401731 Case

Reconciliation was completed

Packing Slip and UPS Shipment Delivery Confirmation was uploaded after being requested

Yet its almost a month and no response. Can this be escalated? @Seller_khUF6HPR2AHxu

This shipment was sent via the AMAZON/FBA UPS Program so I know its eligible for reimbursement.

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Seller_topAjl0phRFW1∙in New Seller Community group
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Need Help with Single-SKU Pallet Shipment via Amazon Global Logistics
by Seller_topAjl0phRFW1

Hi everyone,

I’m encountering an issue while trying to book a shipment through Amazon Global Logistics (AGL). I’m shipping 2 pallets, each containing 250 units of a single SKU. However, I keep getting the following error:

"Single-SKU pallet templates are not currently enabled for Amazon Global Logistics. To proceed, please choose a non-pallet packing template or remove this SKU before booking with Amazon Global Logistics."

I’ve reviewed my shipment setup, but single-SKU pallets seem to be blocked for this SKU.

Does anyone know why single-SKU pallets might be restricted for AGL? Is there a workaround to enable this ?

Or maybe I need to change my packing configuration?

Any insights or advice would be greatly appreciated! Thank you in advance for your help.

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My inventory are reserved for about 90 days
by Seller_rrWrNKMXQKZfv

Our inventory were checked in on August 24, 2024,but 83 days passed,they are still reserved,and we paid more than 1000 usd for storage fees of October .

Please help

Case ID:16611716661 / 16659797501

4 votes
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