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Seller_RSaClSR2EVzmV

Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done

I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.

Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.

img
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14 replies
Tags:Account Health, Seller Support
40
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user profile
Seller_RSaClSR2EVzmV

Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done

I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.

Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.

img
Tags:Account Health, Seller Support
40
300 views
14 replies
Reply
0 replies
user profile
Seller_RSaClSR2EVzmV

I can't even start a case id.. As you can see its all green.. What is going on?

img
10
user profile
Seller_rI7BZIczK8iAC

still deactivated after 5 days of getting an approved INFORM Act message

@Emet_Amazon UNBELIEVABLE.

31
user profile
Seller_rI7BZIczK8iAC

I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?

21
user profile
Seller_RSaClSR2EVzmV

@Emet_Amazonplease help

10
user profile
Roxy_Amazon

Dear @Seller_RSaClSR2EVzmV,

I hope this message finds you well. I wanted to personally update you regarding your case. I can confirm that your issue has been flagged to a higher level of investigation.

Our team is actively working on reaching a resolution. In the meantime, if you receive any updates or require further assistance, please don't hesitate to reach out to us. We remain committed to addressing your concerns thoroughly.

We appreciate your patience as we work to resolve this matter.

Best regards,

-Roxy

11
user profile
Seller_2afsRgGIZz1pk

I am in exactly the same situation. It's unbelievable - very unfair since the issue is with Amazon.

@Roxy_Amazoncan you please escalate my case as well? I have been with a deactivated account for over one week now and I understand this is due to an Amazon 'glitch'

10
user profile
Seller_2afsRgGIZz1pk

@Seller_RSaClSR2EVzmV - are you reactivated yet?

20
user profile
Seller_O7FeYBOKDAYdY
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user profile
Seller_RSaClSR2EVzmV

Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done

I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.

Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.

img
300 views
14 replies
Tags:Account Health, Seller Support
40
Reply
user profile
Seller_RSaClSR2EVzmV

Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done

I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.

Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.

img
Tags:Account Health, Seller Support
40
300 views
14 replies
Reply
user profile

Account still deactivated after 5 days of getting an approved INFORM Act message saying it was successfully done

by Seller_RSaClSR2EVzmV

I still can't access my account since TUESDAY. I was sent an email saying my verification was complete. I can't even reach out to seller support or request a call. This is terrible.

Please someone help me. Amazon call me asap. I CANT GET A PHONE CALL.

img
Tags:Account Health, Seller Support
40
300 views
14 replies
Reply
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user profile
Seller_RSaClSR2EVzmV

I can't even start a case id.. As you can see its all green.. What is going on?

img
10
user profile
Seller_rI7BZIczK8iAC

still deactivated after 5 days of getting an approved INFORM Act message

@Emet_Amazon UNBELIEVABLE.

31
user profile
Seller_rI7BZIczK8iAC

I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?

21
user profile
Seller_RSaClSR2EVzmV

@Emet_Amazonplease help

10
user profile
Roxy_Amazon

Dear @Seller_RSaClSR2EVzmV,

I hope this message finds you well. I wanted to personally update you regarding your case. I can confirm that your issue has been flagged to a higher level of investigation.

Our team is actively working on reaching a resolution. In the meantime, if you receive any updates or require further assistance, please don't hesitate to reach out to us. We remain committed to addressing your concerns thoroughly.

We appreciate your patience as we work to resolve this matter.

Best regards,

-Roxy

11
user profile
Seller_2afsRgGIZz1pk

I am in exactly the same situation. It's unbelievable - very unfair since the issue is with Amazon.

@Roxy_Amazoncan you please escalate my case as well? I have been with a deactivated account for over one week now and I understand this is due to an Amazon 'glitch'

10
user profile
Seller_2afsRgGIZz1pk

@Seller_RSaClSR2EVzmV - are you reactivated yet?

20
user profile
Seller_O7FeYBOKDAYdY
This post has been deleted
00
Follow this discussion to be notified of new activity
user profile
Seller_RSaClSR2EVzmV

I can't even start a case id.. As you can see its all green.. What is going on?

img
10
user profile
Seller_RSaClSR2EVzmV

I can't even start a case id.. As you can see its all green.. What is going on?

img
10
Reply
user profile
Seller_rI7BZIczK8iAC

still deactivated after 5 days of getting an approved INFORM Act message

@Emet_Amazon UNBELIEVABLE.

31
user profile
Seller_rI7BZIczK8iAC

still deactivated after 5 days of getting an approved INFORM Act message

@Emet_Amazon UNBELIEVABLE.

31
Reply
user profile
Seller_rI7BZIczK8iAC

I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?

21
user profile
Seller_rI7BZIczK8iAC

I would like to identify the root cause of that issue: are you an INDIVIDUAL from Europe?

21
Reply
user profile
Seller_RSaClSR2EVzmV

@Emet_Amazonplease help

10
user profile
Seller_RSaClSR2EVzmV

@Emet_Amazonplease help

10
Reply
user profile
Roxy_Amazon

Dear @Seller_RSaClSR2EVzmV,

I hope this message finds you well. I wanted to personally update you regarding your case. I can confirm that your issue has been flagged to a higher level of investigation.

Our team is actively working on reaching a resolution. In the meantime, if you receive any updates or require further assistance, please don't hesitate to reach out to us. We remain committed to addressing your concerns thoroughly.

We appreciate your patience as we work to resolve this matter.

Best regards,

-Roxy

11
user profile
Roxy_Amazon

Dear @Seller_RSaClSR2EVzmV,

I hope this message finds you well. I wanted to personally update you regarding your case. I can confirm that your issue has been flagged to a higher level of investigation.

Our team is actively working on reaching a resolution. In the meantime, if you receive any updates or require further assistance, please don't hesitate to reach out to us. We remain committed to addressing your concerns thoroughly.

We appreciate your patience as we work to resolve this matter.

Best regards,

-Roxy

11
Reply
user profile
Seller_2afsRgGIZz1pk

I am in exactly the same situation. It's unbelievable - very unfair since the issue is with Amazon.

@Roxy_Amazoncan you please escalate my case as well? I have been with a deactivated account for over one week now and I understand this is due to an Amazon 'glitch'

10
user profile
Seller_2afsRgGIZz1pk

I am in exactly the same situation. It's unbelievable - very unfair since the issue is with Amazon.

@Roxy_Amazoncan you please escalate my case as well? I have been with a deactivated account for over one week now and I understand this is due to an Amazon 'glitch'

10
Reply
user profile
Seller_2afsRgGIZz1pk

@Seller_RSaClSR2EVzmV - are you reactivated yet?

20
user profile
Seller_2afsRgGIZz1pk

@Seller_RSaClSR2EVzmV - are you reactivated yet?

20
Reply
user profile
Seller_O7FeYBOKDAYdY
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user profile
Seller_O7FeYBOKDAYdY
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