New Seller Community
New Seller Community
Every 5 days you deactivate the seller account without reason, and delete the previous ticket?
Dear Amazon Support Team,
My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.
Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.
I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.
Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?
I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!
Every 5 days you deactivate the seller account without reason, and delete the previous ticket?
Dear Amazon Support Team,
My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.
Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.
I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.
Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?
I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!
0 replies
Seller_jPLcuRcjk1OsR
The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)
CR_Amazon
Hi there @Seller_jPLcuRcjk1OsR
My name is CR and wanted to hop in here to see if you still needed some support. In taking a look at your 'account info' page within Seller Central, it appears you still need to submit a few pieces of information that are shown on that page to reactivate your account. However, when you click through on the red 'reactivate account' link, I can see where it brings you to a page showing your verification has been completed successfully.
Have you shared that screen shot in your above opened case with Seller Support?
I'll hang tight here for your reply while I check on a few other things on my end.
CR_Amazon
CR_Amazon
@Seller_jPLcuRcjk1OsR
Hi again, CR back here. I had a chance to peek into case #17321967001 where I see you had interaction with our support team yesterday, 3/2/25 and received guidance. Let's hang tight for another day or two per the guidance provided in the above case # for your verifications to go through.
Please feel free to update in the above case # if you are not seeing it go through over the next 24-48 hours.
CR_Amazon
Every 5 days you deactivate the seller account without reason, and delete the previous ticket?
Dear Amazon Support Team,
My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.
Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.
I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.
Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?
I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!
Every 5 days you deactivate the seller account without reason, and delete the previous ticket?
Dear Amazon Support Team,
My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.
Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.
I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.
Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?
I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!
Every 5 days you deactivate the seller account without reason, and delete the previous ticket?
Dear Amazon Support Team,
My account, which was recently deactivated. A few days ago, I was asked to provide certain documents for verification, which I promptly submitted through support ticket #17276644691. After reviewing my submission, my account was successfully reinstated, and everything was functioning as expected.
Today, after adding the tracking number for my goods shipment, I noticed that my account has been inactive again, and I am being asked to provide the same documents I had already submitted and verified. Additionally, I surprised that my previous support ticket (#17276644691) has been removed, which makes it difficult to reference my previous communication with you.
I need your guidance on how to proceed, as my inventory has already been shipped and is currently on its way to Amazon fulfillment centers.
Is anyone know if Amazon have bugs in their system which is deleteing the tickets and documents or what?
I opened another ticket 17321967001 and my account inactive and my goods on the way !!!!
0 replies
0 replies
Seller_jPLcuRcjk1OsR
The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)
CR_Amazon
Hi there @Seller_jPLcuRcjk1OsR
My name is CR and wanted to hop in here to see if you still needed some support. In taking a look at your 'account info' page within Seller Central, it appears you still need to submit a few pieces of information that are shown on that page to reactivate your account. However, when you click through on the red 'reactivate account' link, I can see where it brings you to a page showing your verification has been completed successfully.
Have you shared that screen shot in your above opened case with Seller Support?
I'll hang tight here for your reply while I check on a few other things on my end.
CR_Amazon
CR_Amazon
@Seller_jPLcuRcjk1OsR
Hi again, CR back here. I had a chance to peek into case #17321967001 where I see you had interaction with our support team yesterday, 3/2/25 and received guidance. Let's hang tight for another day or two per the guidance provided in the above case # for your verifications to go through.
Please feel free to update in the above case # if you are not seeing it go through over the next 24-48 hours.
CR_Amazon
Seller_jPLcuRcjk1OsR
The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)
Seller_jPLcuRcjk1OsR
The news is, I've verified my account and even received physical letter by UPS from Amazon with verification code and activated my account, than now when I enter my account info, I found USA inactive and when press reactive give me Verification Completed Successfully :)
CR_Amazon
Hi there @Seller_jPLcuRcjk1OsR
My name is CR and wanted to hop in here to see if you still needed some support. In taking a look at your 'account info' page within Seller Central, it appears you still need to submit a few pieces of information that are shown on that page to reactivate your account. However, when you click through on the red 'reactivate account' link, I can see where it brings you to a page showing your verification has been completed successfully.
Have you shared that screen shot in your above opened case with Seller Support?
I'll hang tight here for your reply while I check on a few other things on my end.
CR_Amazon
CR_Amazon
Hi there @Seller_jPLcuRcjk1OsR
My name is CR and wanted to hop in here to see if you still needed some support. In taking a look at your 'account info' page within Seller Central, it appears you still need to submit a few pieces of information that are shown on that page to reactivate your account. However, when you click through on the red 'reactivate account' link, I can see where it brings you to a page showing your verification has been completed successfully.
Have you shared that screen shot in your above opened case with Seller Support?
I'll hang tight here for your reply while I check on a few other things on my end.
CR_Amazon
CR_Amazon
@Seller_jPLcuRcjk1OsR
Hi again, CR back here. I had a chance to peek into case #17321967001 where I see you had interaction with our support team yesterday, 3/2/25 and received guidance. Let's hang tight for another day or two per the guidance provided in the above case # for your verifications to go through.
Please feel free to update in the above case # if you are not seeing it go through over the next 24-48 hours.
CR_Amazon
CR_Amazon
@Seller_jPLcuRcjk1OsR
Hi again, CR back here. I had a chance to peek into case #17321967001 where I see you had interaction with our support team yesterday, 3/2/25 and received guidance. Let's hang tight for another day or two per the guidance provided in the above case # for your verifications to go through.
Please feel free to update in the above case # if you are not seeing it go through over the next 24-48 hours.
CR_Amazon
