I shipped in my first inventory and it has been received. But when I look in manage inventory it has a reserve total higher than the number of units I shipped in. Why is the reserve total listed under the inventory tab higher than the total # of units I sent in?
The reserve total is Amazon's hold back of your inventory so it will not sell out, leaving Amazon on the hook to resolve any and all claims against your product.
You are selling FBA and are paying Amazon to run the back end of your business for you. You have nothing to worry about. Remember, you are paying Amazon to do whatever they see fit to protect the buyer, so you can sit back and watch your profit roll in.
If the numbers don't match, that's ok too. Could be that someone else's inventory just got mixed into yours, or it could just be that an employee made a mistake in the count. Sooner or later, you will find out.
Hello @Seller_asXyI6yX0MQp5- thanks for posing this question here in the forums, and I'm glad to see @Seller_CW0P5hgbsiqWXin the thread with some guidance already!
I wanted to make sure you had this help page detailing reserved inventory, how to run the report, and reasons why inventory might get placed into this status.
If the inventory count continues to reflect a number higher than the inventory you sent in, it may be prudent to open a case with support to surface the issue, or if inventory tied to a listing starts to run out!
Thanks,
Danny
I shipped in my first inventory and it has been received. But when I look in manage inventory it has a reserve total higher than the number of units I shipped in. Why is the reserve total listed under the inventory tab higher than the total # of units I sent in?
I shipped in my first inventory and it has been received. But when I look in manage inventory it has a reserve total higher than the number of units I shipped in. Why is the reserve total listed under the inventory tab higher than the total # of units I sent in?
The reserve total is Amazon's hold back of your inventory so it will not sell out, leaving Amazon on the hook to resolve any and all claims against your product.
You are selling FBA and are paying Amazon to run the back end of your business for you. You have nothing to worry about. Remember, you are paying Amazon to do whatever they see fit to protect the buyer, so you can sit back and watch your profit roll in.
If the numbers don't match, that's ok too. Could be that someone else's inventory just got mixed into yours, or it could just be that an employee made a mistake in the count. Sooner or later, you will find out.
Hello @Seller_asXyI6yX0MQp5- thanks for posing this question here in the forums, and I'm glad to see @Seller_CW0P5hgbsiqWXin the thread with some guidance already!
I wanted to make sure you had this help page detailing reserved inventory, how to run the report, and reasons why inventory might get placed into this status.
If the inventory count continues to reflect a number higher than the inventory you sent in, it may be prudent to open a case with support to surface the issue, or if inventory tied to a listing starts to run out!
Thanks,
Danny
The reserve total is Amazon's hold back of your inventory so it will not sell out, leaving Amazon on the hook to resolve any and all claims against your product.
You are selling FBA and are paying Amazon to run the back end of your business for you. You have nothing to worry about. Remember, you are paying Amazon to do whatever they see fit to protect the buyer, so you can sit back and watch your profit roll in.
If the numbers don't match, that's ok too. Could be that someone else's inventory just got mixed into yours, or it could just be that an employee made a mistake in the count. Sooner or later, you will find out.
The reserve total is Amazon's hold back of your inventory so it will not sell out, leaving Amazon on the hook to resolve any and all claims against your product.
You are selling FBA and are paying Amazon to run the back end of your business for you. You have nothing to worry about. Remember, you are paying Amazon to do whatever they see fit to protect the buyer, so you can sit back and watch your profit roll in.
If the numbers don't match, that's ok too. Could be that someone else's inventory just got mixed into yours, or it could just be that an employee made a mistake in the count. Sooner or later, you will find out.
Hello @Seller_asXyI6yX0MQp5- thanks for posing this question here in the forums, and I'm glad to see @Seller_CW0P5hgbsiqWXin the thread with some guidance already!
I wanted to make sure you had this help page detailing reserved inventory, how to run the report, and reasons why inventory might get placed into this status.
If the inventory count continues to reflect a number higher than the inventory you sent in, it may be prudent to open a case with support to surface the issue, or if inventory tied to a listing starts to run out!
Thanks,
Danny
Hello @Seller_asXyI6yX0MQp5- thanks for posing this question here in the forums, and I'm glad to see @Seller_CW0P5hgbsiqWXin the thread with some guidance already!
I wanted to make sure you had this help page detailing reserved inventory, how to run the report, and reasons why inventory might get placed into this status.
If the inventory count continues to reflect a number higher than the inventory you sent in, it may be prudent to open a case with support to surface the issue, or if inventory tied to a listing starts to run out!
Thanks,
Danny