New Seller Community
New Seller Community
NO ASSOCIATE SHOW UP IN VIDEO CALL AFTER WAITING HOURS
Hello, My account is deactivated for more than 90 Days, so Amazon has asked me to verify the seller's identity and supply chain through video verification to disburse the remaining funds to my account. I received a link to join the video call, i did it on my iPhone in Safari browser as suggested by Amazon. And when I clicked the join video call button, it is said that an associate will join you soon, and then my front-facing camera turned on all permissions like mic and cam. But i m staying in a place for like an hour, but no associate joins the video call. This is not expected from Amazon, i mean for an hour no associate, then i tried with Chrome browser and still no associate, and i repeated it more then 20 times, how can i get my funds if no one will join the video call for verification, i am depressed and getting in debt day by day due to this, this is completely unfair. please, i want my funds back! That are more than 8000 USD.
NO ASSOCIATE SHOW UP IN VIDEO CALL AFTER WAITING HOURS
Hello, My account is deactivated for more than 90 Days, so Amazon has asked me to verify the seller's identity and supply chain through video verification to disburse the remaining funds to my account. I received a link to join the video call, i did it on my iPhone in Safari browser as suggested by Amazon. And when I clicked the join video call button, it is said that an associate will join you soon, and then my front-facing camera turned on all permissions like mic and cam. But i m staying in a place for like an hour, but no associate joins the video call. This is not expected from Amazon, i mean for an hour no associate, then i tried with Chrome browser and still no associate, and i repeated it more then 20 times, how can i get my funds if no one will join the video call for verification, i am depressed and getting in debt day by day due to this, this is completely unfair. please, i want my funds back! That are more than 8000 USD.
3 replies
CR_Amazon
@Seller_jgPGW2yb9R2m2
Do you know why your account was deactivated to begin with?
Have you reached out to Seller Support and have a recent case # opened within the previous 30 days with them that you could share below? I'd be happy to take a further look and see if we can get you some details here.
CR_Amazon
NO ASSOCIATE SHOW UP IN VIDEO CALL AFTER WAITING HOURS
Hello, My account is deactivated for more than 90 Days, so Amazon has asked me to verify the seller's identity and supply chain through video verification to disburse the remaining funds to my account. I received a link to join the video call, i did it on my iPhone in Safari browser as suggested by Amazon. And when I clicked the join video call button, it is said that an associate will join you soon, and then my front-facing camera turned on all permissions like mic and cam. But i m staying in a place for like an hour, but no associate joins the video call. This is not expected from Amazon, i mean for an hour no associate, then i tried with Chrome browser and still no associate, and i repeated it more then 20 times, how can i get my funds if no one will join the video call for verification, i am depressed and getting in debt day by day due to this, this is completely unfair. please, i want my funds back! That are more than 8000 USD.
NO ASSOCIATE SHOW UP IN VIDEO CALL AFTER WAITING HOURS
Hello, My account is deactivated for more than 90 Days, so Amazon has asked me to verify the seller's identity and supply chain through video verification to disburse the remaining funds to my account. I received a link to join the video call, i did it on my iPhone in Safari browser as suggested by Amazon. And when I clicked the join video call button, it is said that an associate will join you soon, and then my front-facing camera turned on all permissions like mic and cam. But i m staying in a place for like an hour, but no associate joins the video call. This is not expected from Amazon, i mean for an hour no associate, then i tried with Chrome browser and still no associate, and i repeated it more then 20 times, how can i get my funds if no one will join the video call for verification, i am depressed and getting in debt day by day due to this, this is completely unfair. please, i want my funds back! That are more than 8000 USD.
NO ASSOCIATE SHOW UP IN VIDEO CALL AFTER WAITING HOURS
Hello, My account is deactivated for more than 90 Days, so Amazon has asked me to verify the seller's identity and supply chain through video verification to disburse the remaining funds to my account. I received a link to join the video call, i did it on my iPhone in Safari browser as suggested by Amazon. And when I clicked the join video call button, it is said that an associate will join you soon, and then my front-facing camera turned on all permissions like mic and cam. But i m staying in a place for like an hour, but no associate joins the video call. This is not expected from Amazon, i mean for an hour no associate, then i tried with Chrome browser and still no associate, and i repeated it more then 20 times, how can i get my funds if no one will join the video call for verification, i am depressed and getting in debt day by day due to this, this is completely unfair. please, i want my funds back! That are more than 8000 USD.
3 replies
3 replies
CR_Amazon
@Seller_jgPGW2yb9R2m2
Do you know why your account was deactivated to begin with?
Have you reached out to Seller Support and have a recent case # opened within the previous 30 days with them that you could share below? I'd be happy to take a further look and see if we can get you some details here.
CR_Amazon
CR_Amazon
@Seller_jgPGW2yb9R2m2
Do you know why your account was deactivated to begin with?
Have you reached out to Seller Support and have a recent case # opened within the previous 30 days with them that you could share below? I'd be happy to take a further look and see if we can get you some details here.
CR_Amazon
CR_Amazon
@Seller_jgPGW2yb9R2m2
Do you know why your account was deactivated to begin with?
Have you reached out to Seller Support and have a recent case # opened within the previous 30 days with them that you could share below? I'd be happy to take a further look and see if we can get you some details here.
CR_Amazon
