New Seller Community
New Seller Community
Account wrongly suspended
My account was wrongly suspended when I went through video verification by Persona. I am the same person with same passport still due to some unknown issue verification was not successful. Already got successfully verified two weeks back.
Have provided all documents and talked to account specialist but of no use. Really concerned about how helpless sellers are on this platform. All our inventory is in FC transfer and account got suspended for no reason, we will be suffering a lot due to some system issue or negligence by concerned person.
Can anyone from Amazon help here?
6 replies
Seller_LImVvUWeyiCfQ
I'm not an "Amazon person" but I'll offer a response. The Community Managers are likely all busy with Amazon Accelerate.
Amazon doesn't pass out suspensions for no reason. You should have received an email or Performance Notification so post that.
It appears from your original post that Amazon either didn't like something from your interview or in the documents you submitted.
Account wrongly suspended
My account was wrongly suspended when I went through video verification by Persona. I am the same person with same passport still due to some unknown issue verification was not successful. Already got successfully verified two weeks back.
Have provided all documents and talked to account specialist but of no use. Really concerned about how helpless sellers are on this platform. All our inventory is in FC transfer and account got suspended for no reason, we will be suffering a lot due to some system issue or negligence by concerned person.
Can anyone from Amazon help here?
My account was wrongly suspended when I went through video verification by Persona. I am the same person with same passport still due to some unknown issue verification was not successful. Already got successfully verified two weeks back.
Have provided all documents and talked to account specialist but of no use. Really concerned about how helpless sellers are on this platform. All our inventory is in FC transfer and account got suspended for no reason, we will be suffering a lot due to some system issue or negligence by concerned person.
Can anyone from Amazon help here?
6 replies
6 replies
Seller_LImVvUWeyiCfQ
I'm not an "Amazon person" but I'll offer a response. The Community Managers are likely all busy with Amazon Accelerate.
Amazon doesn't pass out suspensions for no reason. You should have received an email or Performance Notification so post that.
It appears from your original post that Amazon either didn't like something from your interview or in the documents you submitted.
Seller_XtU46NUj1sOTj
Hello Any Amazon person here????
Seller_LImVvUWeyiCfQ
I'm not an "Amazon person" but I'll offer a response. The Community Managers are likely all busy with Amazon Accelerate.
Amazon doesn't pass out suspensions for no reason. You should have received an email or Performance Notification so post that.
It appears from your original post that Amazon either didn't like something from your interview or in the documents you submitted.
Seller_LImVvUWeyiCfQ
I'm not an "Amazon person" but I'll offer a response. The Community Managers are likely all busy with Amazon Accelerate.
Amazon doesn't pass out suspensions for no reason. You should have received an email or Performance Notification so post that.
It appears from your original post that Amazon either didn't like something from your interview or in the documents you submitted.
