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Handmade Community

28K members
7.2K discussions
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Seller_1P9VDeIqD3LLN

Customer Personalizations

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

23 views
5 replies
Tags:Buyer product questions, Customer, Negative reviews
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Seller_1P9VDeIqD3LLN

Customer Personalizations

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

23 views
5 replies
Tags:Buyer product questions, Customer, Negative reviews
10
Reply
5 replies
user profile
Joey_Amazon

Hey @Seller_1P9VDeIqD3LLN,

Thanks for sharing this with our Handmade community

Do you mind sharing the Order ID ? Let me review and determine if there is anything I can do on my end to assist you with this case.

00
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Seller_bEd2UAB3sHnfy

This keeps happening all the time—after placing an order, they send a message asking, What name did I enter in the personalization?

10
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Seller_1P9VDeIqD3LLN

Customer Personalizations

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

23 views
5 replies
Tags:Buyer product questions, Customer, Negative reviews
10
Reply
user profile
Seller_1P9VDeIqD3LLN

Customer Personalizations

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

23 views
5 replies
Tags:Buyer product questions, Customer, Negative reviews
10
Reply
user profile

Customer Personalizations

by Seller_1P9VDeIqD3LLN

Amazon (at least handmade amazon) *need* to let customers see their personalization after they have ordered.

I have a negative feedback because the customer entered their personalization incorrectly. There was no way for me to know it was incorrect yet getting blamed and my account put in jeopardy sucks. At least if they left a product review it would be swallowed by all the good reviews left but feedback is so rare.

Tags:Buyer product questions, Customer, Negative reviews
10
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5 replies
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Joey_Amazon

Hey @Seller_1P9VDeIqD3LLN,

Thanks for sharing this with our Handmade community

Do you mind sharing the Order ID ? Let me review and determine if there is anything I can do on my end to assist you with this case.

00
user profile
Seller_bEd2UAB3sHnfy

This keeps happening all the time—after placing an order, they send a message asking, What name did I enter in the personalization?

10
There are no more posts to display
user profile
Joey_Amazon

Hey @Seller_1P9VDeIqD3LLN,

Thanks for sharing this with our Handmade community

Do you mind sharing the Order ID ? Let me review and determine if there is anything I can do on my end to assist you with this case.

00
user profile
Joey_Amazon

Hey @Seller_1P9VDeIqD3LLN,

Thanks for sharing this with our Handmade community

Do you mind sharing the Order ID ? Let me review and determine if there is anything I can do on my end to assist you with this case.

00
Reply
user profile
Seller_bEd2UAB3sHnfy

This keeps happening all the time—after placing an order, they send a message asking, What name did I enter in the personalization?

10
user profile
Seller_bEd2UAB3sHnfy

This keeps happening all the time—after placing an order, they send a message asking, What name did I enter in the personalization?

10
Reply
There are no more posts to display

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