New Seller Community
New Seller Community
📦 NEW SELLERS CORNER: Share Your First 180 Days Journey!
Hello New Seller Community!
Hope you're having fantastic start to the week! I'd love to spark a conversation about those crucial first 180 days of selling on Amazon. Whether you're a new seller still finding your feet or a a a few years under your belt who remembers those early days, we want to hear from you!
🔍 Let's help each other grow! Share your experiences:
- Hidden Gems: What seller tools, resources, or help pages did you discover later that you wish you'd known about from day one? (We've all had that "I wish I knew this sooner!" moment!)
- Your Onboarding Experience: How would you rate your setup journey with Amazon? Were there resources that particularly helped you? Any gaps you think we should address?
- Support Experience: How has your experience been when reaching out to Seller Support as a new Seller who has setup questions? Did you utilize chat, phone, or support cases?
💡 Your insights could be incredibly valuable for sellers just starting their Amazon journey. Plus, our team actively reviews these discussions to identify areas where we can enhance the new seller experience.
Whether you've had smooth sailing or faced some challenges, we want to hear your story! Share your experience below - what worked, what didn't, and what advice would you give to someone just starting out?
Please note: This is a community discussion. While we appreciate your feedback, please ensure all comments adhere to our community guidelines. Individual account issues should be directed to Seller Support.
📦 NEW SELLERS CORNER: Share Your First 180 Days Journey!
Hello New Seller Community!
Hope you're having fantastic start to the week! I'd love to spark a conversation about those crucial first 180 days of selling on Amazon. Whether you're a new seller still finding your feet or a a a few years under your belt who remembers those early days, we want to hear from you!
🔍 Let's help each other grow! Share your experiences:
- Hidden Gems: What seller tools, resources, or help pages did you discover later that you wish you'd known about from day one? (We've all had that "I wish I knew this sooner!" moment!)
- Your Onboarding Experience: How would you rate your setup journey with Amazon? Were there resources that particularly helped you? Any gaps you think we should address?
- Support Experience: How has your experience been when reaching out to Seller Support as a new Seller who has setup questions? Did you utilize chat, phone, or support cases?
💡 Your insights could be incredibly valuable for sellers just starting their Amazon journey. Plus, our team actively reviews these discussions to identify areas where we can enhance the new seller experience.
Whether you've had smooth sailing or faced some challenges, we want to hear your story! Share your experience below - what worked, what didn't, and what advice would you give to someone just starting out?
Please note: This is a community discussion. While we appreciate your feedback, please ensure all comments adhere to our community guidelines. Individual account issues should be directed to Seller Support.
12 replies
Seller_Xph9YbxYzf1hd
I started in late August 2024. While the onboarding experience was good, the support experience has been a nightmare, especially regarding shipments sent to FBA. The most recent issue is a shipment that shows delivered but still not yet checked in after more than 3 weeks. Calling support is useless as Amazon reps will respond with pre-written scrips instead of listening to my actual concern. I posted concerns in the sellers' forum, but there was no response. Just very disappointed with how FBA sellers are treated
Seller_ssZILC3Bn9e2q
First and foremost, I am having a great time learning to sell on Amazon and really enjoy this new experience!
I wish I had known going in that we would have to wait 6-8 weeks before we start to see our profits sent back to us. I got pretty nervous at first, wondering what the heck was going on.
I wish I had known that Amazon can turn on a dime as far as gating/ungating. Just because you are ungated doesn't mean that the next week you will still be. I lost money on items that I was ungated for, got specially approved to list, and then was gated a week later after the fact with an invoice considered unacceptable.
I got set up just fine, had no issues with getting started.
Seller Support has been disappointing. There is a "language" of Amazon, which new sellers do not know yet. The cutting and pasting of references in responses from Seller Support is never supportive. But in the case of New Sellers, we don't understand what half of that lingo even means. Ignoring the point of our questions and simply repeating scripts comes across as dismissive and condescending. (This comment does not apply to Account Health - those guys were great)
I have used mostly chat for Seller Support. It seems that most of the time English is not their primary language, so chat feels easier to communicate with.
Seller_uzJECEkNEL96Q
I started selling on Amazon in late August 2024. The experience has been good, and I am thankful for the experience thus far.
If I had the experience that I have now, I would have paid special attention to using my launch funds more effectively with campaigns.
I would have also paid more attention to listing detail and vine reviews! here's to selling with Amazon for more time to come.
Seller_pE0IHdimoLHXf
Hello everyone!
At the beginning of 2022, I opened my North America account, and since then, I have researched thousands of products. I estimate that I have made around a thousand sales so far. :) I have contacted Amazon customer service hundreds of times and faced just as many challenges. No matter which representative I spoke to, they always listened to my issue and provided a solution. And the result? I’m still learning.
I transitioned from my Canadian store to the U.S. market and have now built an inventory for my U.S. store. Every day, I monitor my products and work hard to make progress. During this period, I experimented with promotions and PPC advertising. I believe we will be launching a brand soon, and after that, I plan to explore other tools.
As I dive deeper into the tools Amazon offers for brand owners, I keep thinking, "I wish I had launched a brand from the very beginning." When I run a PPC ad, I receive thousands of impressions within hours, even with the simplest tools. The potential is incredibly high. But still, this journey is giving me valuable experience.
Despite Amazon’s strict policies, the flexibility they offer to sellers is truly commendable. They recognize that we are an essential part of this ecosystem. We play a crucial role in this system, which is why they help us identify our mistakes and guide us toward improvement, ensuring we don’t repeat them.
This is what I have experienced on my journey. Thankfully, I have not encountered any major issues so far. I actively follow and read forums, and most of the time, I find my experiences to be the opposite of what I read—always in a positive way.
My advice to new sellers is to learn through hands-on experience. No matter how many videos you watch or blogs you read, real experience is the key to shaping your path. In such a high-potential environment, there are countless possible strategies, and you need to keep experimenting to find the right one. Additionally, the system is already in place and working—don’t try to disrupt it. Instead, move forward with it, and success will be inevitable. If you look closely, you will realize that everyone is working toward the same goal.
Thank you so much.
Seller_w9TPy0I0aWHqI
Hi @CR_Amazon hope you are doing great.
let me share my experience as new seller on amazon i am facing lots of issues and the most stressful issue i am going through right now to sharing since 16 December 2024 to till now without no resolution but only same update every time when i follow up on my issue that internal team is still working on your issue my account was deactivated on 16 December 2024 due to inform consumer act verification which is successfully completed on 9th january 2025 since the verification completed 9th janaury i was taken down 3 times and reactivated back 3 times but the issue is still the same my account is still at risk of deactivation and verification tabs are still there out of 5 tabs 4 tabs verified but identity verification reverify still the same despite i got performance notification on 9th january 2025 that we have successfully completed inform consumer act verification but the banner and tabs are still there i am keep following up on this issue since 16 December 2024 but no solution yet made on this issue and i have no idea how long this will remain the same i am unable to continue my work on amazon due to on going issue and i am looking forward to solve this issue as soon as possible so i can continue my work its already 2 months and i got no way to resolution till now but yes only a reply from support team that internal team is still working on it i am hoping to get out of this issue as soon as possible but still i am not getting a way to solve this issue.
second issue: due to non returnable item several orders refunded to customers and no return back due non returnable items if there is only 1-2 order i can bear the loss but almost 12 orders refunded with no return back to my fba inventory.
this is my journey till now since i start selling on Amazon.
📦 NEW SELLERS CORNER: Share Your First 180 Days Journey!
Hello New Seller Community!
Hope you're having fantastic start to the week! I'd love to spark a conversation about those crucial first 180 days of selling on Amazon. Whether you're a new seller still finding your feet or a a a few years under your belt who remembers those early days, we want to hear from you!
🔍 Let's help each other grow! Share your experiences:
- Hidden Gems: What seller tools, resources, or help pages did you discover later that you wish you'd known about from day one? (We've all had that "I wish I knew this sooner!" moment!)
- Your Onboarding Experience: How would you rate your setup journey with Amazon? Were there resources that particularly helped you? Any gaps you think we should address?
- Support Experience: How has your experience been when reaching out to Seller Support as a new Seller who has setup questions? Did you utilize chat, phone, or support cases?
💡 Your insights could be incredibly valuable for sellers just starting their Amazon journey. Plus, our team actively reviews these discussions to identify areas where we can enhance the new seller experience.
Whether you've had smooth sailing or faced some challenges, we want to hear your story! Share your experience below - what worked, what didn't, and what advice would you give to someone just starting out?
Please note: This is a community discussion. While we appreciate your feedback, please ensure all comments adhere to our community guidelines. Individual account issues should be directed to Seller Support.
📦 NEW SELLERS CORNER: Share Your First 180 Days Journey!
Hello New Seller Community!
Hope you're having fantastic start to the week! I'd love to spark a conversation about those crucial first 180 days of selling on Amazon. Whether you're a new seller still finding your feet or a a a few years under your belt who remembers those early days, we want to hear from you!
🔍 Let's help each other grow! Share your experiences:
- Hidden Gems: What seller tools, resources, or help pages did you discover later that you wish you'd known about from day one? (We've all had that "I wish I knew this sooner!" moment!)
- Your Onboarding Experience: How would you rate your setup journey with Amazon? Were there resources that particularly helped you? Any gaps you think we should address?
- Support Experience: How has your experience been when reaching out to Seller Support as a new Seller who has setup questions? Did you utilize chat, phone, or support cases?
💡 Your insights could be incredibly valuable for sellers just starting their Amazon journey. Plus, our team actively reviews these discussions to identify areas where we can enhance the new seller experience.
Whether you've had smooth sailing or faced some challenges, we want to hear your story! Share your experience below - what worked, what didn't, and what advice would you give to someone just starting out?
Please note: This is a community discussion. While we appreciate your feedback, please ensure all comments adhere to our community guidelines. Individual account issues should be directed to Seller Support.
📦 NEW SELLERS CORNER: Share Your First 180 Days Journey!
Hello New Seller Community!
Hope you're having fantastic start to the week! I'd love to spark a conversation about those crucial first 180 days of selling on Amazon. Whether you're a new seller still finding your feet or a a a few years under your belt who remembers those early days, we want to hear from you!
🔍 Let's help each other grow! Share your experiences:
- Hidden Gems: What seller tools, resources, or help pages did you discover later that you wish you'd known about from day one? (We've all had that "I wish I knew this sooner!" moment!)
- Your Onboarding Experience: How would you rate your setup journey with Amazon? Were there resources that particularly helped you? Any gaps you think we should address?
- Support Experience: How has your experience been when reaching out to Seller Support as a new Seller who has setup questions? Did you utilize chat, phone, or support cases?
💡 Your insights could be incredibly valuable for sellers just starting their Amazon journey. Plus, our team actively reviews these discussions to identify areas where we can enhance the new seller experience.
Whether you've had smooth sailing or faced some challenges, we want to hear your story! Share your experience below - what worked, what didn't, and what advice would you give to someone just starting out?
Please note: This is a community discussion. While we appreciate your feedback, please ensure all comments adhere to our community guidelines. Individual account issues should be directed to Seller Support.
12 replies
12 replies
Seller_Xph9YbxYzf1hd
I started in late August 2024. While the onboarding experience was good, the support experience has been a nightmare, especially regarding shipments sent to FBA. The most recent issue is a shipment that shows delivered but still not yet checked in after more than 3 weeks. Calling support is useless as Amazon reps will respond with pre-written scrips instead of listening to my actual concern. I posted concerns in the sellers' forum, but there was no response. Just very disappointed with how FBA sellers are treated
Seller_ssZILC3Bn9e2q
First and foremost, I am having a great time learning to sell on Amazon and really enjoy this new experience!
I wish I had known going in that we would have to wait 6-8 weeks before we start to see our profits sent back to us. I got pretty nervous at first, wondering what the heck was going on.
I wish I had known that Amazon can turn on a dime as far as gating/ungating. Just because you are ungated doesn't mean that the next week you will still be. I lost money on items that I was ungated for, got specially approved to list, and then was gated a week later after the fact with an invoice considered unacceptable.
I got set up just fine, had no issues with getting started.
Seller Support has been disappointing. There is a "language" of Amazon, which new sellers do not know yet. The cutting and pasting of references in responses from Seller Support is never supportive. But in the case of New Sellers, we don't understand what half of that lingo even means. Ignoring the point of our questions and simply repeating scripts comes across as dismissive and condescending. (This comment does not apply to Account Health - those guys were great)
I have used mostly chat for Seller Support. It seems that most of the time English is not their primary language, so chat feels easier to communicate with.
Seller_uzJECEkNEL96Q
I started selling on Amazon in late August 2024. The experience has been good, and I am thankful for the experience thus far.
If I had the experience that I have now, I would have paid special attention to using my launch funds more effectively with campaigns.
I would have also paid more attention to listing detail and vine reviews! here's to selling with Amazon for more time to come.
Seller_pE0IHdimoLHXf
Hello everyone!
At the beginning of 2022, I opened my North America account, and since then, I have researched thousands of products. I estimate that I have made around a thousand sales so far. :) I have contacted Amazon customer service hundreds of times and faced just as many challenges. No matter which representative I spoke to, they always listened to my issue and provided a solution. And the result? I’m still learning.
I transitioned from my Canadian store to the U.S. market and have now built an inventory for my U.S. store. Every day, I monitor my products and work hard to make progress. During this period, I experimented with promotions and PPC advertising. I believe we will be launching a brand soon, and after that, I plan to explore other tools.
As I dive deeper into the tools Amazon offers for brand owners, I keep thinking, "I wish I had launched a brand from the very beginning." When I run a PPC ad, I receive thousands of impressions within hours, even with the simplest tools. The potential is incredibly high. But still, this journey is giving me valuable experience.
Despite Amazon’s strict policies, the flexibility they offer to sellers is truly commendable. They recognize that we are an essential part of this ecosystem. We play a crucial role in this system, which is why they help us identify our mistakes and guide us toward improvement, ensuring we don’t repeat them.
This is what I have experienced on my journey. Thankfully, I have not encountered any major issues so far. I actively follow and read forums, and most of the time, I find my experiences to be the opposite of what I read—always in a positive way.
My advice to new sellers is to learn through hands-on experience. No matter how many videos you watch or blogs you read, real experience is the key to shaping your path. In such a high-potential environment, there are countless possible strategies, and you need to keep experimenting to find the right one. Additionally, the system is already in place and working—don’t try to disrupt it. Instead, move forward with it, and success will be inevitable. If you look closely, you will realize that everyone is working toward the same goal.
Thank you so much.
Seller_w9TPy0I0aWHqI
Hi @CR_Amazon hope you are doing great.
let me share my experience as new seller on amazon i am facing lots of issues and the most stressful issue i am going through right now to sharing since 16 December 2024 to till now without no resolution but only same update every time when i follow up on my issue that internal team is still working on your issue my account was deactivated on 16 December 2024 due to inform consumer act verification which is successfully completed on 9th january 2025 since the verification completed 9th janaury i was taken down 3 times and reactivated back 3 times but the issue is still the same my account is still at risk of deactivation and verification tabs are still there out of 5 tabs 4 tabs verified but identity verification reverify still the same despite i got performance notification on 9th january 2025 that we have successfully completed inform consumer act verification but the banner and tabs are still there i am keep following up on this issue since 16 December 2024 but no solution yet made on this issue and i have no idea how long this will remain the same i am unable to continue my work on amazon due to on going issue and i am looking forward to solve this issue as soon as possible so i can continue my work its already 2 months and i got no way to resolution till now but yes only a reply from support team that internal team is still working on it i am hoping to get out of this issue as soon as possible but still i am not getting a way to solve this issue.
second issue: due to non returnable item several orders refunded to customers and no return back due non returnable items if there is only 1-2 order i can bear the loss but almost 12 orders refunded with no return back to my fba inventory.
this is my journey till now since i start selling on Amazon.
Seller_Xph9YbxYzf1hd
I started in late August 2024. While the onboarding experience was good, the support experience has been a nightmare, especially regarding shipments sent to FBA. The most recent issue is a shipment that shows delivered but still not yet checked in after more than 3 weeks. Calling support is useless as Amazon reps will respond with pre-written scrips instead of listening to my actual concern. I posted concerns in the sellers' forum, but there was no response. Just very disappointed with how FBA sellers are treated
Seller_Xph9YbxYzf1hd
I started in late August 2024. While the onboarding experience was good, the support experience has been a nightmare, especially regarding shipments sent to FBA. The most recent issue is a shipment that shows delivered but still not yet checked in after more than 3 weeks. Calling support is useless as Amazon reps will respond with pre-written scrips instead of listening to my actual concern. I posted concerns in the sellers' forum, but there was no response. Just very disappointed with how FBA sellers are treated
Seller_ssZILC3Bn9e2q
First and foremost, I am having a great time learning to sell on Amazon and really enjoy this new experience!
I wish I had known going in that we would have to wait 6-8 weeks before we start to see our profits sent back to us. I got pretty nervous at first, wondering what the heck was going on.
I wish I had known that Amazon can turn on a dime as far as gating/ungating. Just because you are ungated doesn't mean that the next week you will still be. I lost money on items that I was ungated for, got specially approved to list, and then was gated a week later after the fact with an invoice considered unacceptable.
I got set up just fine, had no issues with getting started.
Seller Support has been disappointing. There is a "language" of Amazon, which new sellers do not know yet. The cutting and pasting of references in responses from Seller Support is never supportive. But in the case of New Sellers, we don't understand what half of that lingo even means. Ignoring the point of our questions and simply repeating scripts comes across as dismissive and condescending. (This comment does not apply to Account Health - those guys were great)
I have used mostly chat for Seller Support. It seems that most of the time English is not their primary language, so chat feels easier to communicate with.
Seller_ssZILC3Bn9e2q
First and foremost, I am having a great time learning to sell on Amazon and really enjoy this new experience!
I wish I had known going in that we would have to wait 6-8 weeks before we start to see our profits sent back to us. I got pretty nervous at first, wondering what the heck was going on.
I wish I had known that Amazon can turn on a dime as far as gating/ungating. Just because you are ungated doesn't mean that the next week you will still be. I lost money on items that I was ungated for, got specially approved to list, and then was gated a week later after the fact with an invoice considered unacceptable.
I got set up just fine, had no issues with getting started.
Seller Support has been disappointing. There is a "language" of Amazon, which new sellers do not know yet. The cutting and pasting of references in responses from Seller Support is never supportive. But in the case of New Sellers, we don't understand what half of that lingo even means. Ignoring the point of our questions and simply repeating scripts comes across as dismissive and condescending. (This comment does not apply to Account Health - those guys were great)
I have used mostly chat for Seller Support. It seems that most of the time English is not their primary language, so chat feels easier to communicate with.
Seller_uzJECEkNEL96Q
I started selling on Amazon in late August 2024. The experience has been good, and I am thankful for the experience thus far.
If I had the experience that I have now, I would have paid special attention to using my launch funds more effectively with campaigns.
I would have also paid more attention to listing detail and vine reviews! here's to selling with Amazon for more time to come.
Seller_uzJECEkNEL96Q
I started selling on Amazon in late August 2024. The experience has been good, and I am thankful for the experience thus far.
If I had the experience that I have now, I would have paid special attention to using my launch funds more effectively with campaigns.
I would have also paid more attention to listing detail and vine reviews! here's to selling with Amazon for more time to come.
Seller_pE0IHdimoLHXf
Hello everyone!
At the beginning of 2022, I opened my North America account, and since then, I have researched thousands of products. I estimate that I have made around a thousand sales so far. :) I have contacted Amazon customer service hundreds of times and faced just as many challenges. No matter which representative I spoke to, they always listened to my issue and provided a solution. And the result? I’m still learning.
I transitioned from my Canadian store to the U.S. market and have now built an inventory for my U.S. store. Every day, I monitor my products and work hard to make progress. During this period, I experimented with promotions and PPC advertising. I believe we will be launching a brand soon, and after that, I plan to explore other tools.
As I dive deeper into the tools Amazon offers for brand owners, I keep thinking, "I wish I had launched a brand from the very beginning." When I run a PPC ad, I receive thousands of impressions within hours, even with the simplest tools. The potential is incredibly high. But still, this journey is giving me valuable experience.
Despite Amazon’s strict policies, the flexibility they offer to sellers is truly commendable. They recognize that we are an essential part of this ecosystem. We play a crucial role in this system, which is why they help us identify our mistakes and guide us toward improvement, ensuring we don’t repeat them.
This is what I have experienced on my journey. Thankfully, I have not encountered any major issues so far. I actively follow and read forums, and most of the time, I find my experiences to be the opposite of what I read—always in a positive way.
My advice to new sellers is to learn through hands-on experience. No matter how many videos you watch or blogs you read, real experience is the key to shaping your path. In such a high-potential environment, there are countless possible strategies, and you need to keep experimenting to find the right one. Additionally, the system is already in place and working—don’t try to disrupt it. Instead, move forward with it, and success will be inevitable. If you look closely, you will realize that everyone is working toward the same goal.
Thank you so much.
Seller_pE0IHdimoLHXf
Hello everyone!
At the beginning of 2022, I opened my North America account, and since then, I have researched thousands of products. I estimate that I have made around a thousand sales so far. :) I have contacted Amazon customer service hundreds of times and faced just as many challenges. No matter which representative I spoke to, they always listened to my issue and provided a solution. And the result? I’m still learning.
I transitioned from my Canadian store to the U.S. market and have now built an inventory for my U.S. store. Every day, I monitor my products and work hard to make progress. During this period, I experimented with promotions and PPC advertising. I believe we will be launching a brand soon, and after that, I plan to explore other tools.
As I dive deeper into the tools Amazon offers for brand owners, I keep thinking, "I wish I had launched a brand from the very beginning." When I run a PPC ad, I receive thousands of impressions within hours, even with the simplest tools. The potential is incredibly high. But still, this journey is giving me valuable experience.
Despite Amazon’s strict policies, the flexibility they offer to sellers is truly commendable. They recognize that we are an essential part of this ecosystem. We play a crucial role in this system, which is why they help us identify our mistakes and guide us toward improvement, ensuring we don’t repeat them.
This is what I have experienced on my journey. Thankfully, I have not encountered any major issues so far. I actively follow and read forums, and most of the time, I find my experiences to be the opposite of what I read—always in a positive way.
My advice to new sellers is to learn through hands-on experience. No matter how many videos you watch or blogs you read, real experience is the key to shaping your path. In such a high-potential environment, there are countless possible strategies, and you need to keep experimenting to find the right one. Additionally, the system is already in place and working—don’t try to disrupt it. Instead, move forward with it, and success will be inevitable. If you look closely, you will realize that everyone is working toward the same goal.
Thank you so much.
Seller_w9TPy0I0aWHqI
Hi @CR_Amazon hope you are doing great.
let me share my experience as new seller on amazon i am facing lots of issues and the most stressful issue i am going through right now to sharing since 16 December 2024 to till now without no resolution but only same update every time when i follow up on my issue that internal team is still working on your issue my account was deactivated on 16 December 2024 due to inform consumer act verification which is successfully completed on 9th january 2025 since the verification completed 9th janaury i was taken down 3 times and reactivated back 3 times but the issue is still the same my account is still at risk of deactivation and verification tabs are still there out of 5 tabs 4 tabs verified but identity verification reverify still the same despite i got performance notification on 9th january 2025 that we have successfully completed inform consumer act verification but the banner and tabs are still there i am keep following up on this issue since 16 December 2024 but no solution yet made on this issue and i have no idea how long this will remain the same i am unable to continue my work on amazon due to on going issue and i am looking forward to solve this issue as soon as possible so i can continue my work its already 2 months and i got no way to resolution till now but yes only a reply from support team that internal team is still working on it i am hoping to get out of this issue as soon as possible but still i am not getting a way to solve this issue.
second issue: due to non returnable item several orders refunded to customers and no return back due non returnable items if there is only 1-2 order i can bear the loss but almost 12 orders refunded with no return back to my fba inventory.
this is my journey till now since i start selling on Amazon.
Seller_w9TPy0I0aWHqI
Hi @CR_Amazon hope you are doing great.
let me share my experience as new seller on amazon i am facing lots of issues and the most stressful issue i am going through right now to sharing since 16 December 2024 to till now without no resolution but only same update every time when i follow up on my issue that internal team is still working on your issue my account was deactivated on 16 December 2024 due to inform consumer act verification which is successfully completed on 9th january 2025 since the verification completed 9th janaury i was taken down 3 times and reactivated back 3 times but the issue is still the same my account is still at risk of deactivation and verification tabs are still there out of 5 tabs 4 tabs verified but identity verification reverify still the same despite i got performance notification on 9th january 2025 that we have successfully completed inform consumer act verification but the banner and tabs are still there i am keep following up on this issue since 16 December 2024 but no solution yet made on this issue and i have no idea how long this will remain the same i am unable to continue my work on amazon due to on going issue and i am looking forward to solve this issue as soon as possible so i can continue my work its already 2 months and i got no way to resolution till now but yes only a reply from support team that internal team is still working on it i am hoping to get out of this issue as soon as possible but still i am not getting a way to solve this issue.
second issue: due to non returnable item several orders refunded to customers and no return back due non returnable items if there is only 1-2 order i can bear the loss but almost 12 orders refunded with no return back to my fba inventory.
this is my journey till now since i start selling on Amazon.
