[Now Closed] Get answers about Brand Registry Enrollment at an Ask Amazon event on October 15th
Hi Sellers,
Welcome to Day 1 of our Ask Amazon Series with the Brand Registry partner team! For this Ask Amazon Q&A, the partner team will be answering your questions regarding Brand Registry Enrollment. Please note that Day 1’s event thread will be open Tuesday, October 15, from 8 am to 5 pm PT.
What is Amazon Brand Registry? Amazon Brand Registry helps brands protect their intellectual property with features and tools such as automated listing protections and the Report a Violation tool. It also gives you access to programs that protect your products, customers, and registered trademarks, such as Transparency.
Please feel free to leave your questions within this thread before the start of the event, however, please note that the partner team will not be available to review and correspond to questions until the event date.
Don’t forget to join us for Days 2 & 3 of our Brand Registry Ask Amazon Series! You can find the schedule and list of topics right here.
Thank you!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
[Now Closed] Get answers about Brand Registry Enrollment at an Ask Amazon event on October 15th
Hi Sellers,
Welcome to Day 1 of our Ask Amazon Series with the Brand Registry partner team! For this Ask Amazon Q&A, the partner team will be answering your questions regarding Brand Registry Enrollment. Please note that Day 1’s event thread will be open Tuesday, October 15, from 8 am to 5 pm PT.
What is Amazon Brand Registry? Amazon Brand Registry helps brands protect their intellectual property with features and tools such as automated listing protections and the Report a Violation tool. It also gives you access to programs that protect your products, customers, and registered trademarks, such as Transparency.
Please feel free to leave your questions within this thread before the start of the event, however, please note that the partner team will not be available to review and correspond to questions until the event date.
Don’t forget to join us for Days 2 & 3 of our Brand Registry Ask Amazon Series! You can find the schedule and list of topics right here.
Thank you!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
87 replies
Seller_7AcEeaT8sGdxu
Only 1 question:
Why is it that when you are registered with brand registry you are unable to edit product listings unless you sell the product on the listing.
For example, say I own the brand and I have registry, but I have third party customers who sell the products on Amazon. Why am I unable to issue changes to the listing as the authorized owner of the brand unless I also list the products?
Seller_WG5dSTfpEI41B
Why is it that when using Brand Registry or Report a violation tool that sellers who clearly are not selling the items mentioned on the listing have the complaints reversed even when Test Orders are submitted showing evidence to the contrary?
What are the best practices you recommend to avoid endless back and forth with the Amazon B.R. support team?
Seller_WG5dSTfpEI41B
Explain what evidence is best when reporting a violation? Test orders with photos, video, screenshots, etc
Seller_WG5dSTfpEI41B
Share the process of how Brand Registry handles cases so that sellers can submit the right details, information, evidence so that there is no confusion or lack of clarity of the violation and the type of violation committed by the offending seller.
Seller_WG5dSTfpEI41B
Why is that when a seller gets a Suspected IP complaint the remedy or manner to successfully address the complaint is not consistent even when similar IP complaints via performance notifications.
For example, if a seller gets a suspected IP Trademark complaint sometime providing invoices is sufficient and other times a letter of authorization and sometime both invoices and LOA are requested?
Seller_3zfRzVuimpqq8
If I have a pending trademark registration number can I enter it into brand registry NOW and then later change the registration number (to a different pending registration number) without any issues for the same account and the same items/skus?
I have a pending trademark registration number for a logo. However, I will be registering the wordmark only (instead of the whole logo) in December and won't have that number until December. I would prefer to have the wordmark associated with my account and the logo removed in December as I may not follow all the way through with registering the logo.
I hope that made sense.
Please advise if changeover is straightforward and possible. Or if it will interrupt my selling at all?
Thanks
Seller_1EZxfUQpM5tHi
Hello Amazon,
Under New seller incentives Amazon states some of the benefits like: "Automatic enrollment in FBA New Selection, which provides free monthly storage, liquidations, and return processing for your eligible new-to-FBA ASINs."
My question: Does the return processing include the fees for shipping when a removal order is created? Or is that just for customer returns?
Also How long are the incentives effective?
Seller_4NSmE5dGA2kiU
Could you please help resolve Case ID 16480108631? This is a technical issue, and as the brand owner, I am unable to update my product information. My request is simple: I need the incorrect Amazon setting to be removed.
Seller_RL2rWlAstdMNn
How to enroll if you got a small business and 1k$+ offers to simply fill in the information via USPTO is a bit too much? Could we easily find any cheaper options? Not talking about pro bono ofc, but how about 300-400USD? We have done it all already, all we are lacking is a US based licensed lawyer to assist with filling a final form. Thank you
Seller_kZvm6BR3doXxX
How can i register a brand that is obviously a fake brand then use it to screw up other branded listings? Im asking for a friend.
You guys have a major problem that is only going to get bigger. The countdown has begun and these “sellers” are goi g to do you in.
[Now Closed] Get answers about Brand Registry Enrollment at an Ask Amazon event on October 15th
Hi Sellers,
Welcome to Day 1 of our Ask Amazon Series with the Brand Registry partner team! For this Ask Amazon Q&A, the partner team will be answering your questions regarding Brand Registry Enrollment. Please note that Day 1’s event thread will be open Tuesday, October 15, from 8 am to 5 pm PT.
What is Amazon Brand Registry? Amazon Brand Registry helps brands protect their intellectual property with features and tools such as automated listing protections and the Report a Violation tool. It also gives you access to programs that protect your products, customers, and registered trademarks, such as Transparency.
Please feel free to leave your questions within this thread before the start of the event, however, please note that the partner team will not be available to review and correspond to questions until the event date.
Don’t forget to join us for Days 2 & 3 of our Brand Registry Ask Amazon Series! You can find the schedule and list of topics right here.
Thank you!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
[Now Closed] Get answers about Brand Registry Enrollment at an Ask Amazon event on October 15th
Hi Sellers,
Welcome to Day 1 of our Ask Amazon Series with the Brand Registry partner team! For this Ask Amazon Q&A, the partner team will be answering your questions regarding Brand Registry Enrollment. Please note that Day 1’s event thread will be open Tuesday, October 15, from 8 am to 5 pm PT.
What is Amazon Brand Registry? Amazon Brand Registry helps brands protect their intellectual property with features and tools such as automated listing protections and the Report a Violation tool. It also gives you access to programs that protect your products, customers, and registered trademarks, such as Transparency.
Please feel free to leave your questions within this thread before the start of the event, however, please note that the partner team will not be available to review and correspond to questions until the event date.
Don’t forget to join us for Days 2 & 3 of our Brand Registry Ask Amazon Series! You can find the schedule and list of topics right here.
Thank you!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
[Now Closed] Get answers about Brand Registry Enrollment at an Ask Amazon event on October 15th
Hi Sellers,
Welcome to Day 1 of our Ask Amazon Series with the Brand Registry partner team! For this Ask Amazon Q&A, the partner team will be answering your questions regarding Brand Registry Enrollment. Please note that Day 1’s event thread will be open Tuesday, October 15, from 8 am to 5 pm PT.
What is Amazon Brand Registry? Amazon Brand Registry helps brands protect their intellectual property with features and tools such as automated listing protections and the Report a Violation tool. It also gives you access to programs that protect your products, customers, and registered trademarks, such as Transparency.
Please feel free to leave your questions within this thread before the start of the event, however, please note that the partner team will not be available to review and correspond to questions until the event date.
Don’t forget to join us for Days 2 & 3 of our Brand Registry Ask Amazon Series! You can find the schedule and list of topics right here.
Thank you!
Note: We cannot provide legal advice or otherwise interpret regulatory requirements on situations that are specific to individual sellers.
87 replies
87 replies
Seller_7AcEeaT8sGdxu
Only 1 question:
Why is it that when you are registered with brand registry you are unable to edit product listings unless you sell the product on the listing.
For example, say I own the brand and I have registry, but I have third party customers who sell the products on Amazon. Why am I unable to issue changes to the listing as the authorized owner of the brand unless I also list the products?
Seller_WG5dSTfpEI41B
Why is it that when using Brand Registry or Report a violation tool that sellers who clearly are not selling the items mentioned on the listing have the complaints reversed even when Test Orders are submitted showing evidence to the contrary?
What are the best practices you recommend to avoid endless back and forth with the Amazon B.R. support team?
Seller_WG5dSTfpEI41B
Explain what evidence is best when reporting a violation? Test orders with photos, video, screenshots, etc
Seller_WG5dSTfpEI41B
Share the process of how Brand Registry handles cases so that sellers can submit the right details, information, evidence so that there is no confusion or lack of clarity of the violation and the type of violation committed by the offending seller.
Seller_WG5dSTfpEI41B
Why is that when a seller gets a Suspected IP complaint the remedy or manner to successfully address the complaint is not consistent even when similar IP complaints via performance notifications.
For example, if a seller gets a suspected IP Trademark complaint sometime providing invoices is sufficient and other times a letter of authorization and sometime both invoices and LOA are requested?
Seller_3zfRzVuimpqq8
If I have a pending trademark registration number can I enter it into brand registry NOW and then later change the registration number (to a different pending registration number) without any issues for the same account and the same items/skus?
I have a pending trademark registration number for a logo. However, I will be registering the wordmark only (instead of the whole logo) in December and won't have that number until December. I would prefer to have the wordmark associated with my account and the logo removed in December as I may not follow all the way through with registering the logo.
I hope that made sense.
Please advise if changeover is straightforward and possible. Or if it will interrupt my selling at all?
Thanks
Seller_1EZxfUQpM5tHi
Hello Amazon,
Under New seller incentives Amazon states some of the benefits like: "Automatic enrollment in FBA New Selection, which provides free monthly storage, liquidations, and return processing for your eligible new-to-FBA ASINs."
My question: Does the return processing include the fees for shipping when a removal order is created? Or is that just for customer returns?
Also How long are the incentives effective?
Seller_4NSmE5dGA2kiU
Could you please help resolve Case ID 16480108631? This is a technical issue, and as the brand owner, I am unable to update my product information. My request is simple: I need the incorrect Amazon setting to be removed.
Seller_RL2rWlAstdMNn
How to enroll if you got a small business and 1k$+ offers to simply fill in the information via USPTO is a bit too much? Could we easily find any cheaper options? Not talking about pro bono ofc, but how about 300-400USD? We have done it all already, all we are lacking is a US based licensed lawyer to assist with filling a final form. Thank you
Seller_kZvm6BR3doXxX
How can i register a brand that is obviously a fake brand then use it to screw up other branded listings? Im asking for a friend.
You guys have a major problem that is only going to get bigger. The countdown has begun and these “sellers” are goi g to do you in.
Seller_7AcEeaT8sGdxu
Only 1 question:
Why is it that when you are registered with brand registry you are unable to edit product listings unless you sell the product on the listing.
For example, say I own the brand and I have registry, but I have third party customers who sell the products on Amazon. Why am I unable to issue changes to the listing as the authorized owner of the brand unless I also list the products?
Seller_7AcEeaT8sGdxu
Only 1 question:
Why is it that when you are registered with brand registry you are unable to edit product listings unless you sell the product on the listing.
For example, say I own the brand and I have registry, but I have third party customers who sell the products on Amazon. Why am I unable to issue changes to the listing as the authorized owner of the brand unless I also list the products?
Seller_WG5dSTfpEI41B
Why is it that when using Brand Registry or Report a violation tool that sellers who clearly are not selling the items mentioned on the listing have the complaints reversed even when Test Orders are submitted showing evidence to the contrary?
What are the best practices you recommend to avoid endless back and forth with the Amazon B.R. support team?
Seller_WG5dSTfpEI41B
Why is it that when using Brand Registry or Report a violation tool that sellers who clearly are not selling the items mentioned on the listing have the complaints reversed even when Test Orders are submitted showing evidence to the contrary?
What are the best practices you recommend to avoid endless back and forth with the Amazon B.R. support team?
Seller_WG5dSTfpEI41B
Explain what evidence is best when reporting a violation? Test orders with photos, video, screenshots, etc
Seller_WG5dSTfpEI41B
Explain what evidence is best when reporting a violation? Test orders with photos, video, screenshots, etc
Seller_WG5dSTfpEI41B
Share the process of how Brand Registry handles cases so that sellers can submit the right details, information, evidence so that there is no confusion or lack of clarity of the violation and the type of violation committed by the offending seller.
Seller_WG5dSTfpEI41B
Share the process of how Brand Registry handles cases so that sellers can submit the right details, information, evidence so that there is no confusion or lack of clarity of the violation and the type of violation committed by the offending seller.
Seller_WG5dSTfpEI41B
Why is that when a seller gets a Suspected IP complaint the remedy or manner to successfully address the complaint is not consistent even when similar IP complaints via performance notifications.
For example, if a seller gets a suspected IP Trademark complaint sometime providing invoices is sufficient and other times a letter of authorization and sometime both invoices and LOA are requested?
Seller_WG5dSTfpEI41B
Why is that when a seller gets a Suspected IP complaint the remedy or manner to successfully address the complaint is not consistent even when similar IP complaints via performance notifications.
For example, if a seller gets a suspected IP Trademark complaint sometime providing invoices is sufficient and other times a letter of authorization and sometime both invoices and LOA are requested?
Seller_3zfRzVuimpqq8
If I have a pending trademark registration number can I enter it into brand registry NOW and then later change the registration number (to a different pending registration number) without any issues for the same account and the same items/skus?
I have a pending trademark registration number for a logo. However, I will be registering the wordmark only (instead of the whole logo) in December and won't have that number until December. I would prefer to have the wordmark associated with my account and the logo removed in December as I may not follow all the way through with registering the logo.
I hope that made sense.
Please advise if changeover is straightforward and possible. Or if it will interrupt my selling at all?
Thanks
Seller_3zfRzVuimpqq8
If I have a pending trademark registration number can I enter it into brand registry NOW and then later change the registration number (to a different pending registration number) without any issues for the same account and the same items/skus?
I have a pending trademark registration number for a logo. However, I will be registering the wordmark only (instead of the whole logo) in December and won't have that number until December. I would prefer to have the wordmark associated with my account and the logo removed in December as I may not follow all the way through with registering the logo.
I hope that made sense.
Please advise if changeover is straightforward and possible. Or if it will interrupt my selling at all?
Thanks
Seller_1EZxfUQpM5tHi
Hello Amazon,
Under New seller incentives Amazon states some of the benefits like: "Automatic enrollment in FBA New Selection, which provides free monthly storage, liquidations, and return processing for your eligible new-to-FBA ASINs."
My question: Does the return processing include the fees for shipping when a removal order is created? Or is that just for customer returns?
Also How long are the incentives effective?
Seller_1EZxfUQpM5tHi
Hello Amazon,
Under New seller incentives Amazon states some of the benefits like: "Automatic enrollment in FBA New Selection, which provides free monthly storage, liquidations, and return processing for your eligible new-to-FBA ASINs."
My question: Does the return processing include the fees for shipping when a removal order is created? Or is that just for customer returns?
Also How long are the incentives effective?
Seller_4NSmE5dGA2kiU
Could you please help resolve Case ID 16480108631? This is a technical issue, and as the brand owner, I am unable to update my product information. My request is simple: I need the incorrect Amazon setting to be removed.
Seller_4NSmE5dGA2kiU
Could you please help resolve Case ID 16480108631? This is a technical issue, and as the brand owner, I am unable to update my product information. My request is simple: I need the incorrect Amazon setting to be removed.
Seller_RL2rWlAstdMNn
How to enroll if you got a small business and 1k$+ offers to simply fill in the information via USPTO is a bit too much? Could we easily find any cheaper options? Not talking about pro bono ofc, but how about 300-400USD? We have done it all already, all we are lacking is a US based licensed lawyer to assist with filling a final form. Thank you
Seller_RL2rWlAstdMNn
How to enroll if you got a small business and 1k$+ offers to simply fill in the information via USPTO is a bit too much? Could we easily find any cheaper options? Not talking about pro bono ofc, but how about 300-400USD? We have done it all already, all we are lacking is a US based licensed lawyer to assist with filling a final form. Thank you
Seller_kZvm6BR3doXxX
How can i register a brand that is obviously a fake brand then use it to screw up other branded listings? Im asking for a friend.
You guys have a major problem that is only going to get bigger. The countdown has begun and these “sellers” are goi g to do you in.
Seller_kZvm6BR3doXxX
How can i register a brand that is obviously a fake brand then use it to screw up other branded listings? Im asking for a friend.
You guys have a major problem that is only going to get bigger. The countdown has begun and these “sellers” are goi g to do you in.
