Amazon disposed all my units saying they were expired
discussion.
Hello,
Did anyone had issues where amazon disposed all their products saying they were expired?
AAmazon disposed 2572 units saying they were expired, all my products had expiry date of August 2027 which is clearly marked on each and every package. Now they are saying I did not order a bin check. How insane is that, how can I order a bin check if you tell me they are being disposed after they create a removal order themselves. I sent 3000 units just a month ago. It's just common sense why would I send expired units to amazon. I have reviews from people with pictures on of my product showing the expiry date in 2027. I would really appreciate if someone can help here.
2 replies
Seller_z3XfkorVSmnEY
Ouch. Is the disposal order already completed? Do you have photos of the product (with the expiration date) before you sent them in? Have you asked for photos of the bin check result? When you sent in the shipment a month ago did you give the correct expiration date?
(just trying to think of things that might make an impact here).
Christine_Amazon
Hello @Seller_Hbxu9PeLk7hj5
Christine here from Amazon Forums.
I would like to know if the issue persists, also if you have the case ID with our seller Support team in order to take a look.
Christine.
Amazon disposed all my units saying they were expired
discussion.
Hello,
Did anyone had issues where amazon disposed all their products saying they were expired?
AAmazon disposed 2572 units saying they were expired, all my products had expiry date of August 2027 which is clearly marked on each and every package. Now they are saying I did not order a bin check. How insane is that, how can I order a bin check if you tell me they are being disposed after they create a removal order themselves. I sent 3000 units just a month ago. It's just common sense why would I send expired units to amazon. I have reviews from people with pictures on of my product showing the expiry date in 2027. I would really appreciate if someone can help here.
Amazon disposed all my units saying they were expired
discussion.
Hello,
Did anyone had issues where amazon disposed all their products saying they were expired?
AAmazon disposed 2572 units saying they were expired, all my products had expiry date of August 2027 which is clearly marked on each and every package. Now they are saying I did not order a bin check. How insane is that, how can I order a bin check if you tell me they are being disposed after they create a removal order themselves. I sent 3000 units just a month ago. It's just common sense why would I send expired units to amazon. I have reviews from people with pictures on of my product showing the expiry date in 2027. I would really appreciate if someone can help here.
2 replies
2 replies
Seller_z3XfkorVSmnEY
Ouch. Is the disposal order already completed? Do you have photos of the product (with the expiration date) before you sent them in? Have you asked for photos of the bin check result? When you sent in the shipment a month ago did you give the correct expiration date?
(just trying to think of things that might make an impact here).
Christine_Amazon
Hello @Seller_Hbxu9PeLk7hj5
Christine here from Amazon Forums.
I would like to know if the issue persists, also if you have the case ID with our seller Support team in order to take a look.
Christine.
Seller_z3XfkorVSmnEY
Ouch. Is the disposal order already completed? Do you have photos of the product (with the expiration date) before you sent them in? Have you asked for photos of the bin check result? When you sent in the shipment a month ago did you give the correct expiration date?
(just trying to think of things that might make an impact here).
Seller_z3XfkorVSmnEY
Ouch. Is the disposal order already completed? Do you have photos of the product (with the expiration date) before you sent them in? Have you asked for photos of the bin check result? When you sent in the shipment a month ago did you give the correct expiration date?
(just trying to think of things that might make an impact here).
Christine_Amazon
Hello @Seller_Hbxu9PeLk7hj5
Christine here from Amazon Forums.
I would like to know if the issue persists, also if you have the case ID with our seller Support team in order to take a look.
Christine.
Christine_Amazon
Hello @Seller_Hbxu9PeLk7hj5
Christine here from Amazon Forums.
I would like to know if the issue persists, also if you have the case ID with our seller Support team in order to take a look.
Christine.
