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Seller_mJJbewsppt1bl

customer claimed the box is empty

Customer claimed the box is empty however the item was in the box. This is not the first time happend and Amazon warranty automaticaly return me the box. Any sugestion what to do with that?

402 views
7 replies
Tags:Cancelled order, Chargebacks, Direct Shipping, Lost shipment, Order defects
20
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7 replies
user profile
Seller_kNAboD6kRgVt7

Chalk it up to the cost of doing business and move on. Not much else you can do.

215
user profile
Seller_Sram36TnVt73c

Did you buy your shipping through amazon? What or who was the carrier United States Postal Service? Was this an FBA order or one you fulfilled yourself

Did the customer send an empty box back? I can't tell from your sentence construction

30
user profile
Seller_CW0P5hgbsiqWX

Well, that is an old scam on the site. Great way for buyers to get free products and a full refund. And of course, Amazon always believes the buyer.

41
user profile
Seller_VLB93SOhkHsZs

Which Carrier did you use for the label. When this happens I try and get a weight of the package as measured in transit by the carrier and send the screenshot to the customer. As my wife and I pack and ship all orders, I indicate as such. I report their account to Amazon as abuse, report all their messages, and charge them a 100% restocking free if it is returned.

I'll honestly rather cut off my left leg than cater to scum any longer.

170
user profile
Seller_V5l9UBkHDQEjb

I make em jump through the hoops. I tell them that its very unfortunate and that I'll have to contact the postal inspector to investigate because mail theft is a serious crime and I'd want to make sure we find out what happened to their precious item. that often scares them off.

20
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user profile
Seller_mJJbewsppt1bl

customer claimed the box is empty

Customer claimed the box is empty however the item was in the box. This is not the first time happend and Amazon warranty automaticaly return me the box. Any sugestion what to do with that?

402 views
7 replies
Tags:Cancelled order, Chargebacks, Direct Shipping, Lost shipment, Order defects
20
Reply
user profile

customer claimed the box is empty

by Seller_mJJbewsppt1bl

Customer claimed the box is empty however the item was in the box. This is not the first time happend and Amazon warranty automaticaly return me the box. Any sugestion what to do with that?

Tags:Cancelled order, Chargebacks, Direct Shipping, Lost shipment, Order defects
20
402 views
7 replies
Reply
7 replies
7 replies
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user profile
Seller_kNAboD6kRgVt7

Chalk it up to the cost of doing business and move on. Not much else you can do.

215
user profile
Seller_Sram36TnVt73c

Did you buy your shipping through amazon? What or who was the carrier United States Postal Service? Was this an FBA order or one you fulfilled yourself

Did the customer send an empty box back? I can't tell from your sentence construction

30
user profile
Seller_CW0P5hgbsiqWX

Well, that is an old scam on the site. Great way for buyers to get free products and a full refund. And of course, Amazon always believes the buyer.

41
user profile
Seller_VLB93SOhkHsZs

Which Carrier did you use for the label. When this happens I try and get a weight of the package as measured in transit by the carrier and send the screenshot to the customer. As my wife and I pack and ship all orders, I indicate as such. I report their account to Amazon as abuse, report all their messages, and charge them a 100% restocking free if it is returned.

I'll honestly rather cut off my left leg than cater to scum any longer.

170
user profile
Seller_V5l9UBkHDQEjb

I make em jump through the hoops. I tell them that its very unfortunate and that I'll have to contact the postal inspector to investigate because mail theft is a serious crime and I'd want to make sure we find out what happened to their precious item. that often scares them off.

20
There are no more posts to display
user profile
Seller_kNAboD6kRgVt7

Chalk it up to the cost of doing business and move on. Not much else you can do.

215
user profile
Seller_kNAboD6kRgVt7

Chalk it up to the cost of doing business and move on. Not much else you can do.

215
Reply
user profile
Seller_Sram36TnVt73c

Did you buy your shipping through amazon? What or who was the carrier United States Postal Service? Was this an FBA order or one you fulfilled yourself

Did the customer send an empty box back? I can't tell from your sentence construction

30
user profile
Seller_Sram36TnVt73c

Did you buy your shipping through amazon? What or who was the carrier United States Postal Service? Was this an FBA order or one you fulfilled yourself

Did the customer send an empty box back? I can't tell from your sentence construction

30
Reply
user profile
Seller_CW0P5hgbsiqWX

Well, that is an old scam on the site. Great way for buyers to get free products and a full refund. And of course, Amazon always believes the buyer.

41
user profile
Seller_CW0P5hgbsiqWX

Well, that is an old scam on the site. Great way for buyers to get free products and a full refund. And of course, Amazon always believes the buyer.

41
Reply
user profile
Seller_VLB93SOhkHsZs

Which Carrier did you use for the label. When this happens I try and get a weight of the package as measured in transit by the carrier and send the screenshot to the customer. As my wife and I pack and ship all orders, I indicate as such. I report their account to Amazon as abuse, report all their messages, and charge them a 100% restocking free if it is returned.

I'll honestly rather cut off my left leg than cater to scum any longer.

170
user profile
Seller_VLB93SOhkHsZs

Which Carrier did you use for the label. When this happens I try and get a weight of the package as measured in transit by the carrier and send the screenshot to the customer. As my wife and I pack and ship all orders, I indicate as such. I report their account to Amazon as abuse, report all their messages, and charge them a 100% restocking free if it is returned.

I'll honestly rather cut off my left leg than cater to scum any longer.

170
Reply
user profile
Seller_V5l9UBkHDQEjb

I make em jump through the hoops. I tell them that its very unfortunate and that I'll have to contact the postal inspector to investigate because mail theft is a serious crime and I'd want to make sure we find out what happened to their precious item. that often scares them off.

20
user profile
Seller_V5l9UBkHDQEjb

I make em jump through the hoops. I tell them that its very unfortunate and that I'll have to contact the postal inspector to investigate because mail theft is a serious crime and I'd want to make sure we find out what happened to their precious item. that often scares them off.

20
Reply
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