Hijacked listing
So frustrating to have listings that I am a long time 3rd party seller for being hijacked and changed to gibberish brand names. This listing (https://www.amazon.com/dp/B0758LFXPZ) has been hijacked three times now and the list now features the brands Topcosplay and Grehge which have nothing to do with the actual product being sold. The brand name, DESI PAK is clearly featured in the product images but has been removed by hijackers.
I need a clearly defined process for dealing with these hijackings. Amazon has fixed it twice before but here I am again, unable to send in inventory.
Hijacked listing
So frustrating to have listings that I am a long time 3rd party seller for being hijacked and changed to gibberish brand names. This listing (https://www.amazon.com/dp/B0758LFXPZ) has been hijacked three times now and the list now features the brands Topcosplay and Grehge which have nothing to do with the actual product being sold. The brand name, DESI PAK is clearly featured in the product images but has been removed by hijackers.
I need a clearly defined process for dealing with these hijackings. Amazon has fixed it twice before but here I am again, unable to send in inventory.
10 replies
Seller_1laCFdLbYFBV2
screen cap of listing showing actual brand name (yellow) and the two names used by hijackers (Grehge and Topcosplay).
Michelle_Amazon
Hi @Seller_1laCFdLbYFBV2,
Thanks for reaching out. Can you please provide me with your Seller Support case ID for this issue? I am also reaching out to report this as well, but our process will require that you reach out to Seller Support as well to try correct the listings changes.
I look forward to hearing from you!
Michelle
Seller_hROIuTpr0T5aV
I have exactly the same problem. I have been selling an auto upholstery seat spring for several years and just went to restock inventory and was told that I had to have "permission" from the brand TEAYIR who inserted their brand onto my listing and show no way of contacting them. I have all the proof that I have been sending restocking shipments for years, the listing shows my company as the fulfiller, I get notices of sale every day, I get restocking reminders, but AMAZON will not remove the hijacker.
Hijacked listing
So frustrating to have listings that I am a long time 3rd party seller for being hijacked and changed to gibberish brand names. This listing (https://www.amazon.com/dp/B0758LFXPZ) has been hijacked three times now and the list now features the brands Topcosplay and Grehge which have nothing to do with the actual product being sold. The brand name, DESI PAK is clearly featured in the product images but has been removed by hijackers.
I need a clearly defined process for dealing with these hijackings. Amazon has fixed it twice before but here I am again, unable to send in inventory.
Hijacked listing
So frustrating to have listings that I am a long time 3rd party seller for being hijacked and changed to gibberish brand names. This listing (https://www.amazon.com/dp/B0758LFXPZ) has been hijacked three times now and the list now features the brands Topcosplay and Grehge which have nothing to do with the actual product being sold. The brand name, DESI PAK is clearly featured in the product images but has been removed by hijackers.
I need a clearly defined process for dealing with these hijackings. Amazon has fixed it twice before but here I am again, unable to send in inventory.
Hijacked listing
So frustrating to have listings that I am a long time 3rd party seller for being hijacked and changed to gibberish brand names. This listing (https://www.amazon.com/dp/B0758LFXPZ) has been hijacked three times now and the list now features the brands Topcosplay and Grehge which have nothing to do with the actual product being sold. The brand name, DESI PAK is clearly featured in the product images but has been removed by hijackers.
I need a clearly defined process for dealing with these hijackings. Amazon has fixed it twice before but here I am again, unable to send in inventory.
10 replies
10 replies
Seller_1laCFdLbYFBV2
screen cap of listing showing actual brand name (yellow) and the two names used by hijackers (Grehge and Topcosplay).
Michelle_Amazon
Hi @Seller_1laCFdLbYFBV2,
Thanks for reaching out. Can you please provide me with your Seller Support case ID for this issue? I am also reaching out to report this as well, but our process will require that you reach out to Seller Support as well to try correct the listings changes.
I look forward to hearing from you!
Michelle
Seller_hROIuTpr0T5aV
I have exactly the same problem. I have been selling an auto upholstery seat spring for several years and just went to restock inventory and was told that I had to have "permission" from the brand TEAYIR who inserted their brand onto my listing and show no way of contacting them. I have all the proof that I have been sending restocking shipments for years, the listing shows my company as the fulfiller, I get notices of sale every day, I get restocking reminders, but AMAZON will not remove the hijacker.
Seller_1laCFdLbYFBV2
screen cap of listing showing actual brand name (yellow) and the two names used by hijackers (Grehge and Topcosplay).
Seller_1laCFdLbYFBV2
screen cap of listing showing actual brand name (yellow) and the two names used by hijackers (Grehge and Topcosplay).
Michelle_Amazon
Hi @Seller_1laCFdLbYFBV2,
Thanks for reaching out. Can you please provide me with your Seller Support case ID for this issue? I am also reaching out to report this as well, but our process will require that you reach out to Seller Support as well to try correct the listings changes.
I look forward to hearing from you!
Michelle
Michelle_Amazon
Hi @Seller_1laCFdLbYFBV2,
Thanks for reaching out. Can you please provide me with your Seller Support case ID for this issue? I am also reaching out to report this as well, but our process will require that you reach out to Seller Support as well to try correct the listings changes.
I look forward to hearing from you!
Michelle
Seller_hROIuTpr0T5aV
I have exactly the same problem. I have been selling an auto upholstery seat spring for several years and just went to restock inventory and was told that I had to have "permission" from the brand TEAYIR who inserted their brand onto my listing and show no way of contacting them. I have all the proof that I have been sending restocking shipments for years, the listing shows my company as the fulfiller, I get notices of sale every day, I get restocking reminders, but AMAZON will not remove the hijacker.
Seller_hROIuTpr0T5aV
I have exactly the same problem. I have been selling an auto upholstery seat spring for several years and just went to restock inventory and was told that I had to have "permission" from the brand TEAYIR who inserted their brand onto my listing and show no way of contacting them. I have all the proof that I have been sending restocking shipments for years, the listing shows my company as the fulfiller, I get notices of sale every day, I get restocking reminders, but AMAZON will not remove the hijacker.
