Hello everyone,

My Mexico account was deactivated at my fault. I let a former business partner use my Credit Card on their Amazon Selling account. I acknowledged that was an innocent mistake. I was brand new to Amazon selling & not aware of the ToS. As a result, the Amazon. mx account was deactivated. I do not sell in Mexico. However, this deactivation negatively impacts other functions in the United States account.

I tried many ways to get it reactivated. I submitted all the documents I could think of:

- Credit card statements are to show the charges that caused the linkage.

- The contract with a Terminating Date.

- Letter from the other account owner to clarify the situation

- Notarized Letter to show I only own 1 account

- Driver's License to show my Identity

- Credit Card Statement to show that the old card was replaced by the Credit Card company

- The letter to explain the situation, acknowledge the mistake, future preventions to not let it happen again

- Business documents such as registration with the State & the IRS

I submitted everything... It is still deactivated. I asked the partner to remove everything that has my information in their account:

- Phone Number

- Address

- Email address

I also removed all information I could think of that could cause the linkage, such as the old card in the Advertising Charge Method & the general Charge Method.

I am hitting a brick wall because I am completely lost. The Account Health Specialist does not provide any useful information to me. They only give suggestions.

I do understand that it is my fault & my responsibility to do research. However, I have my limit when it comes to the knowledge of what is still causing the linkage. I need help....